Business Details
50+ Years
experience
Emergency
services
Expert Plumbing & Heating Services in Poole, Dorset
Established in 1974, R J Biggs & Sons is a family-run plumbing and heating business serving Dorset for over four decades. Our Gas Safe registered engineers specialise in boiler installations, central heating systems, and plumbing repairs, combining technical expertise with a commitment to customer satisfaction. As Worcester Accredited Installers and members of the Chartered Institute of Plumbing and Heating Engineering, we maintain rigorous standards of workmanship. Our team, comprising three generations of engineers, delivers prompt, reliable service across Poole, Bournemouth, Christchurch, and surrounding areas. With a reputation built on trust and quality, we offer free surveys, competitive pricing, and comprehensive guarantees on selected boiler models.Our Gas Safe registration ensures compliance with the highest safety standards, while our local knowledge enables efficient call-out times. Customer testimonials highlight our punctuality, professionalism, and problem-solving capabilities, with many clients returning for repeat business. We prioritise transparent communication and tailored solutions, addressing both domestic and commercial needs. Our technical expertise extends to Biasi UK boilers, energy efficiency advice, and landlord safety certifications, ensuring comprehensive service coverage.
Services
Boiler Installation
Boiler Repairs
Central Heating
Gas Safety Checks
Plumbing Services
Landlord Certificates
Radiators Replacement
Emergency Repairs
Energy Efficiency Advice
Biasi Boiler Service
Details
- Year established: 1974
Highlights and features
- We have over 40 years of plumbing and heating experience in Dorset
- Our engineers are Gas Safe registered with Worcester accreditation
- We provide localised service within a 25-mile radius of Poole
- Our team includes Chartered Institute of Plumbing members
- We offer prompt call-outs with 10-year guarantees on selected boilers
Associations and certifications
- Gas Safe Register
- Worcester Accredited Installer
- Chartered Institute of Plumbing and Heating Engineering (CIPHE)
- Check-a-Trade
What people say
Brilliant service
Very reliable
Punctual, polite
Highly recommend
Prompt call-outs
Services
Boiler Installation
We supply and install energy-efficient condensing boilers from leading brands like Worcester Bosch and Vaillant. Our Gas Safe engineers conduct free home surveys to recommend suitable models, offering 3-10 year guarantees. The process includes professional installation, system checks, and user guidance to ensure optimal performance and safety compliance.
Boiler Repairs
Specialist repair services for all domestic gas boiler makes and models, including Biasi UK boilers. Our engineers address faults promptly to prevent breakdowns, ensuring safe operation. Annual servicing maintains efficiency and extends boiler lifespan while meeting safety regulations through comprehensive system checks.
Central Heating
Complete central heating installations and upgrades across Dorset properties. We design efficient systems incorporating modern controls and energy-saving components. Services include radiator replacements, system balancing, and integration with renewable technologies, ensuring year-round comfort and reduced energy consumption for residential and commercial clients.
Gas Safety Checks
Mandatory gas safety inspections for landlords and homeowners. Our engineers conduct thorough checks of gas appliances, pipework, and ventilation systems. We issue Landlord Gas Safety Certificates and identify potential hazards, ensuring compliance with legal requirements and maintaining safe living environments for tenants and property owners.
Plumbing Services
Comprehensive plumbing solutions for domestic properties, including pipe repairs, tap replacements, and hot water cylinder installations. Our Chartered Institute of Plumbing-registered engineers handle emergencies and scheduled maintenance, prioritising durable solutions and minimal disruption. Services extend to washing machine connections and outdoor plumbing requirements.
People
Roland Biggs
Founder
Established the business in 1974 after W.H Adams apprenticeship. CIPHE member who served as Wessex division secretary. Recognised as Dorset's Favourite Plumber, bringing extensive industry knowledge to every project.
Paul Biggs
Director
Qualified engineer since 2000 with City & Guilds certification. Manages daily operations and technical aspects. Specialises in boiler installations and emergency repairs, maintaining Gas Safe standards across all service deliveries.
Richard Biggs
Director
Joined the business in 2004 after completing apprenticeship. Oversees customer service and quality control. Ensures efficient call-out management and maintains technical expertise in modern heating system installations and maintenance procedures.
Questions
Are your engineers Gas Safe registered?
Yes, all our engineers hold current Gas Safe registration with official ID cards available upon request.
Do you offer emergency plumbing services?
We provide urgent call-outs including weekends, as demonstrated by our prompt Saturday leak repairs in Broadstone.
What boiler guarantees do you provide?
Selected Worcester Bosch boilers come with 10-year guarantees, with all installations covered by our 3-year workmanship warranty.
Which areas do you cover?
We serve Poole, Bournemouth, Christchurch, Wimborne, Ringwood, and surrounding Dorset locations within a 25-mile radius.
Can you service all boiler brands?
Our engineers service all domestic gas boiler makes and models, including specialist Biasi UK boiler support.
Are you Worcester Accredited Installers?
Yes, we're officially recognised Worcester Accredited Installers, meeting their strict quality and customer care standards.
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