Business Details
Emergency
services
Your Trusted Local Plumbing & Heating Experts in Haywards Heath
Smart Heat Experts is a locally owned and operated heating and plumbing service provider based in Haywards Heath, serving Mid Sussex and surrounding areas. Established with a commitment to raising industry standards, the company prioritises punctuality, technical excellence, and transparent communication. Its Gas Safe registered engineers specialise in boiler installations, servicing, and repairs, alongside comprehensive plumbing solutions, heat pump systems, and emergency services.The business emphasizes quality workmanship, using manufacturer-approved parts and modern techniques to ensure system efficiency and longevity. With a focus on customer education and no-pressure advice, the team maintains clear pricing structures and guarantees respectful treatment of properties during all interventions. The company actively invests in staff development to maintain technical proficiency with both traditional and renewable heating technologies.
Services
Boiler Servicing
Boiler Installations
Gas Safety Certificates
Heat Pump Systems
Emergency Plumbing
Powerflushing
Plumbing Repairs
Smart Controls
Air Conditioning
Landlord Services
Highlights and features
- Gas Safe registered engineers with industry certifications
- Comprehensive heating and plumbing solutions under one roof
- 24/7 emergency response with no call-out fees
- Transparent fixed-price quotations with no hidden costs
- Locally owned with deep community knowledge of Sussex properties
Associations and certifications
- Gas Safe Register
What people say
Fast fault diagnosis
Competitive pricing
Professional engineers
Clear communication
Reliable scheduling
Services
Boiler Servicing
Regular boiler servicing maintains system safety and efficiency through comprehensive Gas Safe inspections. Engineers perform combustion analysis, pressure checks, and component testing while providing digital certification. Preventative maintenance extends equipment lifespan and preserves manufacturer warranties, with options for one-off visits or monthly care plans.
Boiler Installations
Professional boiler replacement services include Worcester Bosch, Vaillant, and Ideal models with full Gas Safe compliance. The process features free home surveys, fixed-price quotations, and same-day installations using manufacturer-approved parts. Smart controls integration and old unit disposal are included in all replacements.
Emergency Plumbing
Urgent plumbing assistance operates 24 hours daily across Mid Sussex. Specialising in burst pipe containment, heating failures, and water leak mitigation, the service guarantees rapid response times without additional call-out charges. Engineers carry essential replacement components for immediate problem resolution.
Gas Safety Certificates
CP12 certification services for rental properties include comprehensive appliance inspections and digital documentation. Engineers test gas pressure, flue integrity, and safety devices while coordinating directly with tenants. Annual reminders and multi-property management options support ongoing compliance requirements.
Powerflushing
Central heating powerflushing removes sludge buildup using professional-grade equipment and chemical treatments. The process restores radiator efficiency, reduces boiler strain, and improves system longevity. Technicians follow BS7593:2006 standards with inhibitor application included in all treatments.
People
Terry Matthews
Founder & Director
With over 20 years' experience in Sussex plumbing, Terry established Smart Heat Experts to deliver superior service standards. He oversees operations and technical training while maintaining direct client engagement.
Questions
Are your engineers Gas Safe registered?
Yes, all our heating engineers hold current Gas Safe registration 626194 for boiler and gas appliance work.
Do you provide emergency services outside regular hours?
We offer 24/7 emergency plumbing and heating repairs with no additional call-out charges.
Can I get a boiler service without a care plan?
Yes, we provide one-off boiler services including safety checks, efficiency testing, and Gas Safety Certificates.
Do you service older boiler models?
We maintain all boiler types including older systems, provided they meet current safety requirements.
What areas do you cover?
We operate across Mid Sussex including Haywards Heath, Burgess Hill, Crawley, and surrounding RH, BN, and TN postcode areas.
Are service plan prices fixed?
Yes, our monthly service plans guarantee no price increases during your agreement period.
