Business Details
Emergency
services
Trusted Plumbing & Heating Services in Edinburgh
CHAPS Heating & Plumbing is a family-run business based in Edinburgh, specialising in comprehensive heating and plumbing solutions for domestic, commercial, and industrial clients. Our Gas Safe registered engineers deliver high-quality, professional services across Edinburgh and a 25-mile radius, including the Lothians, Borders, and Fife. We pride ourselves on transparency, offering upfront pricing with no hidden fees, and ensure every jobwhether large or smallis completed to the highest standards. Backed by accreditations such as Which? Trusted Traders, Checkatrade, and SNIPEF membership, we combine technical expertise with a customer-centric approach. Our team holds SVQ Level 2 and 3 qualifications in Heating and Ventilation and has completed dementia awareness training with Alzheimer Scotland. We provide 24/7 emergency services, manufacturer warranties on parts, and a one-year labour guarantee.Our engineers are equipped to handle boiler installations, central heating systems, gas safety checks, plumbing repairs, and more, using components from trusted brands like Baxi and Worcester Bosch. With over a decade of experience, we focus on sustainable solutions, including air source heat pumps, to reduce carbon footprints and energy costs. Our commitment to excellence is reflected in consistently positive customer feedback, highlighting reliability, efficiency, and clear communication. We operate with public liability insurance up to 5 million and adhere to strict safety protocols set by the Gas Safe Register. Whether its a routine service or urgent repair, we prioritise clear communication, competitive pricing, and tailored solutions to meet individual client needs.
Services
Boiler Installations
Commercial Heating
Air Source Heat Pumps
Plumbing Repairs
Gas Safety Checks
Central Heating Systems
Emergency Repairs
Power Flushing
Underfloor Heating
Hot Water Cylinder Repairs
Highlights and features
- Gas Safe registered engineers with SVQ Level 2 and 3 qualifications.
- 24/7 emergency services for urgent heating and plumbing issues.
- Transparent pricing with no hidden fees or pressure selling.
- Manufacturer warranties on parts and a one-year labour guarantee.
- Accredited by Which? Trusted Traders and SNIPEF for industry excellence.
Associations and certifications
- Gas Safe Register
- Which? Trusted Traders
- Checkatrade
- SNIPEF
What people say
Reliable and efficient service
Prompt communication and fair pricing
Professional and thorough engineers
Excellent customer support
Highly recommend for heating needs
Services
Boiler Installations
We provide A-rated boiler installations from leading brands like Baxi and Worcester Bosch, ensuring energy efficiency and cost savings. Our Gas Safe engineers tailor solutions to your property, offering free quotes and manufacturer warranties. Upgrades include conventional, combi, and system boilers, with transparent pricing and no hidden fees.
Gas Safety Checks
Our Gas Safe engineers conduct comprehensive safety checks for landlords and homeowners, inspecting appliances, flues, and ventilation. We issue Gas Safety Certificates upon compliance, ensuring adherence to government standards. Services include pressure tests, burner checks, and appliance repairs across Edinburgh and surrounding areas.
Emergency Repairs
We offer 24/7 emergency plumbing and heating repairs for urgent issues like boiler failures or leaks. Our engineers respond promptly, providing transparent pricing and using quality parts for swift, lasting solutions. Available across Edinburgh, Lothians, Borders, and Fife.
Air Source Heat Pumps
We install eco-friendly air source heat pumps to reduce carbon footprints and energy bills. These systems provide year-round heating and cooling, with expert consultation to select the best model for your property. Competitive pricing and professional installation ensure long-term efficiency.
Commercial Heating
We design and maintain commercial heating systems for businesses and industrial sites, offering tailored solutions to ensure operational efficiency. Services include pipework installation, power flushing, and 24/7 reactive maintenance, with flexible scheduling to minimise downtime.
People
Ian Chapman
Director
Ian leads CHAPS Heating & Plumbing with over 15 years of experience in gas and heating engineering. He specialises in boiler installations and gas safety checks, prioritising customer satisfaction and technical excellence. His approachable nature and commitment to transparency have earned strong client trust.
John Chapman
Director
John co-founded CHAPS with a focus on commercial heating solutions and emergency services. He holds SVQ Level 3 qualifications and oversees complex installations, ensuring compliance with industry standards. His dedication to sustainable practices drives the company's adoption of eco-friendly technologies.
Questions
Are your engineers Gas Safe registered?
Yes, all our engineers are Gas Safe registered and hold SVQ Level 2 and 3 qualifications in Heating and Ventilation.
Do you offer emergency services?
Yes, we provide 24/7 emergency repairs for heating and plumbing issues across Edinburgh and surrounding areas.
What areas do you cover?
We serve Edinburgh, Dalkeith, Livingston, Queensferry, Penicuik, Lothians, Borders, and Fife within a 25-mile radius.
Can you install air source heat pumps?
Yes, we offer eco-friendly air source heat pump installations to reduce energy bills and carbon footprints.
What warranties do you provide?
We offer manufacturer warranties on parts and a one-year guarantee on labour for all installations.
Are your prices transparent?
Yes, we provide upfront pricing with no hidden fees and ensure clear communication before any work begins.
Reviews (4)
Gary Wilson
Jun 07, 2021
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A big thanks to Ian and Jamie for coming out to fit a new radiator and remove an old one from another room. Five star service as always.
Ive used CHAPS for a few years now and I always recommend them. Thanks again guys.
Ive used CHAPS for a few years now and I always recommend them. Thanks again guys.
Moira Souter
Oct 06, 2019
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Huge thanks to Ian from Chaps Heating who helped my elderly mum today with a flooding radiator, he arrived within minutes of my call and fixed everything! I've used Chaps for many years, they are always reliable, friendly and get the job done swiftly! 10 out of 10 every time!
Paul Shephard
Jun 02, 2019
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Courteous, timely, efficient, thoughtful. Dealt with a leaking internal pipe in a professional, future proofed manner. Will be my first choice of plumber going forward, and would recommend.
Alex Nisbet
Oct 05, 2018
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Chaps were round today for an initial visit to evaluate the boiler as its been losing pressure. They seemed very knowledgeable and were able to pin point various issues. Looking forward to using them in the future to make the necessary repairs.