Business Details
24 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Shaftesbury
Ace Energy, established in 2002, is a trusted provider of plumbing, heating, and renewable energy solutions based in Shaftesbury, Dorset. As part of the Ace Group, which has over 50 years of industry experience, we combine decades of expertise with a commitment to innovation and sustainability. Our team of Gas Safe and Oftec-certified engineers delivers tailored services, including boiler installations, underfloor heating, and renewable energy systems, serving communities across Dorset, Wiltshire, and Somerset.We prioritise customer satisfaction through transparent communication, competitive pricing, and a dedication to long-term relationships. With MCS accreditation for heat pump installations, we guide clients through government grants like the Boiler Upgrade Scheme, ensuring cost-effective, eco-friendly solutions. Our reputation for reliability and quality is reflected in numerous positive testimonials, highlighting our professionalism, efficiency, and attention to detail.
Services
Plumbing
Heating
Renewable Energy
Underfloor Heating
Smart Heating
Details
- Year established: 2002
Highlights and features
- Over 40 years of combined experience in plumbing and heating.
- MCS-accredited installers for renewable energy systems.
- 24/7 emergency repair service available.
- Transparent pricing with no hidden fees.
- Award-winning customer service and satisfaction guarantees.
Associations and certifications
- Gas Safe
- Oftec
- MCS
- Chartered Institute of Plumbing and Heating Engineering
What people say
Excellent service
Prompt and thorough
Highly recommended
Polite and knowledgeable
Reliable and efficient
Services
Plumbing
Ace Energys Gas Safe-certified plumbers deliver comprehensive solutions, from leak repairs to full bathroom and kitchen installations. Our team handles residential and commercial projects, ensuring compliance with UK standards. With 40+ years of combined experience, we prioritise durability and efficiency, offering 24/7 emergency services for urgent issues.
Heating
Specialising in gas, oil, and renewable heating systems, we design and install efficient central heating solutions. Our engineers are accredited by Worcester Bosch and Viessmann, ensuring quality installations. We also provide annual boiler services and Landlord Gas Safety Certificates, maintaining system longevity and compliance.
Renewable Energy
As MCS-accredited installers, we offer air source and ground source heat pumps, solar thermal systems, and hybrid solutions. Our team guides clients through government grants like the Boiler Upgrade Scheme, reducing upfront costs. Systems are tailored to property size and energy needs, with annual servicing to maintain efficiency.
Underfloor Heating
We install underfloor heating for new builds and renovations, compatible with boilers or heat pumps. Our designs optimise heat distribution, reducing energy bills by up to 40%. Systems include Continal and Viessmann components, with free site surveys to determine suitability and costs.
Smart Heating
Our smart thermostat installations enable remote control of heating systems, enhancing energy efficiency. Compatible with gas, oil, and renewable systems, we offer brands like Nest and Hive. Engineers provide setup guidance to maximise savings, with integration into existing underfloor or radiator-based systems.
People
Lee Smith
Founder
Lee Smith founded Ace Energy in 2002, leveraging 50+ years of industry experience from the Ace Group. His vision for renewable technologies drives the companys eco-friendly solutions, ensuring a legacy of innovation and customer-centric service.
Ben Smith
Director
Ben Smith, Lees son, took over daily operations in 2017. With NVQ Level 3 in Plumbing and Gas Safe accreditation, he specialises in renewable energy systems, combining technical expertise with a commitment to sustainable heating solutions.
Questions
What areas do you serve?
We operate across Dorset, Wiltshire, Somerset, and Hampshire, including Shaftesbury, Gillingham, Blandford Forum, and Warminster.
Why choose Ace Energy for plumbing services?
With 40+ years of experience, Gas Safe certification, and a focus on customer satisfaction, we offer reliable, competitive pricing with no hidden fees.
Do you install renewable heating systems?
Yes, we are MCS-accredited installers of air source heat pumps, ground source heat pumps, and solar thermal systems.
Can I claim the Boiler Upgrade Scheme grant?
Yes, as MCS-certified installers, we help clients access the £7,500 government grant for heat pump installations.
Do you offer emergency plumbing repairs?
Yes, we provide 24/7 emergency repair services for urgent plumbing and heating issues.
What maintenance services do you offer?
We provide annual boiler services, heat pump checks, solar thermal fluid changes, and unvented cylinder inspections to ensure system efficiency.
