Business Details
19 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Norwich
Established in 2007, WWS Plumbing & Heating has built a reputation for delivering high-quality plumbing, heating, and gas services across Norfolk. Our Gas Safe registered engineers specialise in boiler installations, emergency repairs, and bathroom renovations, combining technical expertise with a commitment to customer satisfaction. We maintain partnerships with leading brands like Baxi and Vaillant to ensure energy-efficient solutions, supported by 24-hour emergency call-outs and a 12-month workmanship guarantee on bathroom installations. Our team of six skilled professionals prioritises transparency, using genuine parts with warranties and adhering to rigorous training standards set by industry leaders. 
Services
Boiler installation
Plumbing repairs
Gas safety certificates
Bathroom renovations
Emergency call-outs
Powerflushing systems
LPG appliance certification
Central heating repairs
Radiator installations
Wet room refurbishments
Details
- Year established: 2007
Highlights and features
- Gas Safe registered engineers for certified safety and compliance
- 24-hour emergency call-out service for urgent plumbing issues
- 12-month workmanship guarantee on all bathroom installations
- Accredited Baxi and Vaillant boiler installers for energy-efficient solutions
- Team of six experienced professionals with specialist skills in heating and plumbing
Associations and certifications
- Gas Safe Register
What people say
5 out of 5
Reliable service
Quality work
Prompt response
Excellent communication
Services
Boiler installation
We supply and install Baxi and Vaillant gas boilers, including combi and system boilers. Our engineers ensure energy-efficient setups with warranties from 5 to 10 years. Services include system design, pipe integration, and final safety checks for residential properties.
Gas safety certificates
Our Gas Safe engineers conduct thorough inspections of gas appliances. We issue CP12 certificates for landlords and perform safety checks on LPG systems, ensuring compliance with UK regulations for residential and commercial properties.
Plumbing repairs
We handle urgent plumbing issues including burst pipes, leaks, and heating failures. Our 24-hour service uses genuine parts with 1-year warranties, covering everything from tap repairs to full system diagnostics in domestic settings.
Bathroom renovations
We deliver complete bathroom transformations from design to installation. Services include tiling, plumbing, electrical work, and fitting sanitaryware. All projects come with a 12-month workmanship guarantee for residential clients.
Powerflushing systems
Our powerflushing service removes sludge from central heating systems. Available for 4-15 radiators, this process improves efficiency, reduces noise, and extends system lifespan while lowering energy bills for homeowners.
People
Dale Wilcox
Company Director
Founded the business in 2007 with a focus on quality and reliability. Leads a team of six professionals, maintaining high standards through ongoing training and partnerships with major boiler manufacturers.
James
Bathroom Specialist
Specialises in bespoke bathroom fitting with carpentry expertise. Handles all plumbing aspects and ensures exceptional standards through attention to detail and customer-focused solutions.
Carl
Senior Plumber
Focuses on heating installations and boiler upgrades. Maintains exceptional standards through precision work and comprehensive knowledge of modern heating systems and gas safety protocols.
Cullum
Install Specialist
Trained as the company's first apprentice. Specialises in boiler upgrades and heating systems while supporting comprehensive plumbing tasks with a commitment to customer satisfaction.
Ollie
Apprentice
Currently in a four-year apprenticeship program. Learns across all plumbing and heating disciplines while contributing fresh perspectives and technical knowledge to ongoing projects.
Questions
What areas do you cover?
We operate across Norwich and Norfolk, providing plumbing, heating, and gas services to residential and commercial properties.
Are your engineers certified?
All our engineers are Gas Safe registered, with additional accreditations from Baxi and Vaillant for boiler installations.
Do you offer emergency services?
Yes, we provide 24-hour emergency call-outs for urgent plumbing and heating issues with response times prioritised for critical failures.
What guarantees do you offer?
Bathroom installations include a 12-month workmanship guarantee, while boiler parts carry 1-year warranties with manufacturer-backed coverage.
How much do your services cost?
Boiler call-outs start at £90/hour, plumbing at £75/hour, and gas safety certificates at £90/appliance, all plus VAT with no hidden fees.
Can you help with LPG systems?
We provide LPG certification and appliance checks for caravans, static homes, and leisure vehicles at £120 per certification.
