Business Details
33 Years
experience
Emergency
services
Professional Plumbing & Heating Services in Torquay
Established in 1993, South West Plumbing Services is a family-run business serving Torbay, Teignbridge, and the South Hams. Our Gas Safe and OFTEC-registered engineers specialise in boiler installations, heat pumps, and comprehensive plumbing solutions, combining technical expertise with a commitment to customer satisfaction. We operate a Worcester Bosch showroom, offering working demonstrations of heating systems, and provide 24/7 emergency cover with no call-out charges.Our MCS accreditation ensures compliance with renewable energy installation standards, while our 5-star reviews reflect our dedication to reliability, transparency, and quality workmanship backed by 5,000,000 public liability insurance.
Services
Boiler installations
Plumbing repairs
Heat pumps
Bathroom installations
Emergency services
Heating controls
Landlord services
Power flushing
Service plans
Details
- Year established: 1993
Highlights and features
- 24/7 emergency cover with no call-out charges
- Family-run business with 30+ years' local experience
- MCS-accredited renewable energy installations available
- Worcester Bosch-authorised showroom with live demonstrations
- 5,000,000 public liability insurance for complete peace of mind
Associations and certifications
- MCS
- Gas Safe
- OFTEC
What people say
Brilliant service
Efficient repairs
Professional engineers
Quick response
Exceptional customer care
Services
Boiler Installations
We specialise in gas, LPG, and oil boiler installations with Worcester Bosch-certified expertise. Our engineers ensure efficient system design, proper sizing, and seamless integration with existing pipework. Customers benefit from competitive pricing, 0% VAT on installations, and access to the Boiler Upgrade Scheme grant.
Heat Pumps
MCS-accredited air source heat pump installations with full heat loss calculations. We offer government grant assistance, system design optimisation, and integration with underfloor heating. Our solutions reduce carbon emissions while maintaining 350-400% energy efficiency.
Emergency Repairs
24/7 rapid response service for burst pipes, leaks, and boiler failures. No call-out charges with immediate telephone advice to mitigate damage. Engineers carry common replacement parts for same-visit repairs across Torbay and surrounding areas.
Bathroom Installations
Complete bathroom design and installation service including showers, sanitaryware, and tiling. We coordinate plumbing and heating requirements while maintaining strict timelines. Projects include pipework upgrades and smart heating control integration.
Service Plans
Three-tier HeatCare plans from 7.99/month covering annual boiler servicing, repairs, and priority response. Premium plans include free boiler replacement for units under seven years old and coverage for central heating components with labour cost discounts.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency cover with no call-out charges for burst pipes, leaks, and boiler failures across Torbay and surrounding areas.
Can I get a government grant for a heat pump?
Yes, as MCS-accredited installers, we help customers access the £7,500 Boiler Upgrade Scheme grant for air source heat pump installations.
Are your engineers qualified?
All our heating engineers are Gas Safe and OFTEC registered with Worcester Bosch certification for boiler and renewable energy system installations.
Do you have a showroom?
Yes, our Worcester Bosch showroom in Torquay displays working boiler models and heat pump units with free parking and refreshments available.
What payment options are available?
We offer financing through Novuna Personal Finance with 0% VAT on qualifying heating installations and flexible HeatCare maintenance plans.
How quickly can you install a new boiler?
Typical installations complete within 1-2 days, with emergency replacements prioritised and same-day service available through our 24/7 emergency team.
