Business Details
Emergency
services
Trusted Plumbing & Heating Services in Rochester
Brightside Heating has been delivering expert boiler, heating, and plumbing services across Medway, Maidstone, Gravesend, Dartford, Faversham, and Swale for over 25 years. Our Gas Safe registered engineers combine extensive industry experience with ongoing professional training to ensure precise diagnostics and durable repairs. We prioritise rapid response times for emergencies, offering 24/7 support to restore heating systems efficiently.Our commitment to quality extends to using only manufacturer-approved parts, while our annual maintenance contracts provide cost-effective protection against breakdowns. As a Which? Trusted Trader, we uphold rigorous standards of reliability and customer satisfaction across all our services.
Services
Boiler Repairs
Servicing
Gas Work
Plumbing
Emergency Repairs
Highlights and features
- We have over 25 years of experience in boiler and heating repairs.
- Our engineers are Gas Safe registered and fully trained.
- We offer 24/7 emergency breakdown services across Kent.
- We use only quality, manufacturer-approved parts for repairs.
- Our maintenance contracts provide cost-effective, year-round protection.
Associations and certifications
- Gas Safe Register
- Which? Trusted Trader
Services
Boiler Repairs
Our Gas Safe engineers provide rapid diagnostics and repairs for all boiler types, using manufacturer-approved parts to ensure longevity. We address emergencies within 4 hours across Medway and Kent, minimising downtime. With over 25 years of expertise, we prioritise cost-effective solutions to restore heating systems efficiently.
Servicing
Annual boiler servicing maintains efficiency, prevents breakdowns, and preserves manufacturer warranties. Our engineers conduct comprehensive checks, adjusting components to optimise performance. We recommend pre-winter servicing to ensure reliable heating during colder months.
Gas Work
We install and repair gas appliances, including cookers, fires, and radiators, adhering to strict safety standards. Our Gas Safe engineers perform pressure testing and issue CP12 certificates for landlords, ensuring compliance with UK regulations.
Plumbing
From leak repairs to full system installations, our qualified plumbers handle domestic and commercial needs. Services include tap replacements, pipe renewal, and powerflushing to resolve blockages. We provide prompt assessments and durable solutions for all plumbing issues.
Maintenance Plans
Our flexible maintenance contracts include annual servicing, breakdown cover, and gas safety checks. Options range from basic service packages to comprehensive 24/7 protection, with monthly payment plans available to suit different budgets.
Questions
Do you offer 24/7 emergency boiler repairs?
Yes, we provide 24/7 emergency boiler and heating repairs across Medway, Kent, with engineers available within 4 hours of your call.
Which areas do you cover?
We serve Medway, Maidstone, Gravesend, Dartford, Faversham, and Swale, offering localised, rapid-response heating and plumbing services.
Are your engineers Gas Safe registered?
All our engineers hold Gas Safe registration, ensuring compliance with UK safety standards for gas and boiler work.
Can you service new boilers under warranty?
Yes, our Service and System Cover plan maintains manufacturer warranties by using approved parts and procedures during servicing.
Do you provide gas safety certificates for landlords?
We offer CP12 gas safety certificates conducted by Gas Safe engineers, including combined service packages for rental properties.
Are payment plans available for maintenance contracts?
Yes, all our maintenance plans can be paid monthly, spreading annual costs into manageable instalments.
Reviews (3)
Gary Edgeler
Jul 02, 2026
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Albeit booking a standard boiler service from speaking to the people in the office to the engineer best service I've ever received. Looking to ditch current annual service with insurance co and move to brightside heating. Cannot recommend them high enough
Jane Love
Jun 29, 2026
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Brightside were called out to my 92 year other Mum's, as she had a hot water leak under her Emergency Home Cover. They came out the same day and isolated the leak. Gary then called the following morning to check how things were going with the insurance company explaining what my next steps should be, he went above and beyond giving advice on which was the best way forward to get Mum's hot water and central heating back working. We called Gary on another minor problem which he helped resolve very quickly. Cannot thank them enough making a very stressful time with the insurance company so much easier.
Martin Deller
Apr 20, 2026
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Gary and Mark from Brightside were amazing at fixing our heating system and relentless in getting the bottom of the problem and ensuring we were back up and running as soon as possible - they really went above and beyond. Highly recommend.
