Business Details
21 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Surrey
Met Serve is a family-run local business managing Dyno Plumbing operations across Surrey, Sussex, parts of Middlesex, and South-West London since 2005. As a specialist emergency plumbing team, we operate 24/7 with over 45 fully trained plumbers, offering services from leak repairs to complete bathroom installations. Our engineers are CRB-cleared and qualified to NVQ Level 2, with ongoing internal and external training to maintain expertise.We prioritise safety, honesty, and integrity, serving local communities while supporting charities like The Children's Trust in Tadworth. Backed by British Gas and accredited by Watersafe.org and WIAPS, we combine national standards with local service excellence.
Services
Emergency Plumbing
Leak Detection
Hot Water Cylinders
Powerflush
Cold Water Tanks
Pipe Repairs
Stopcock Replacement
Thermal Imaging
Moling Technology
Central Heating
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our team includes NVQ Level 2 qualified plumbers with ongoing professional training
- We operate locally across Surrey and Sussex with home-based engineers
- We hold industry accreditations from Watersafe.org and WIAPS
- We guarantee first-time fixes with 9.16/10 customer satisfaction scores
Associations and certifications
- Watersafe.org
- WIAPS
What people say
Very good, efficient
Excellent service
Professional and compassionate
Neat tidy job
Highly recommended
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes and leaks. With over 45 qualified engineers, we guarantee rapid response times and first-time fixes. Using advanced thermal imaging and acoustic detection, we resolve problems efficiently while maintaining safety standards. Customers benefit from same-day service and 95.5% punctuality rates.
Leak Detection
We employ three specialist leak detection methods: gas trace, thermal imaging, and acoustic monitoring. Our equipment identifies hidden leaks in walls and floors with precision. This minimises property damage during repairs. Technicians undergo regular training to maintain expertise in locating both hot and cold water leaks.
Hot Water Cylinders
We install and replace unvented and vented hot water cylinders from brands like Megaflo and Gledhill. Systems include 1-year labour guarantees and annual service recommendations. Upgrades eliminate cold water storage tanks, improving pressure and flow while freeing loft space for conversions.
Powerflush
Our powerflush service removes sludge and debris from central heating systems using CLEARFLOW equipment. This restores efficiency and prevents boiler damage. Recommended before new boiler installations, the process takes 4-8 hours and includes system disinfection with fresh water replacement.
Cold Water Tanks
We clean and maintain cold water storage cisterns to prevent contamination. The Sterox cleaning process includes system chlorination and disinfection. Engineers check for pests and sediment buildup, addressing legionella risks while ensuring compliance with water regulations.
People
Jon Turpin
Plumbing Engineer
Experienced plumbing engineer with over 10 years in emergency repairs. Recognised for efficiency and professionalism in resolving complex plumbing issues. Holds NVQ Level 2 qualification and regular training certifications.
Ian Paterson
Senior Engineer
Senior engineer specialising in leak detection with 15 years' experience. Known for rapid response times and technical expertise in thermal imaging and acoustic leak location methods.
Andrew Launchbury
Lead Technician
Lead technician with expertise in underfloor heating systems and pipe repairs. Recognised for compassionate service and technical proficiency in complex plumbing diagnostics and solutions.
Questions
What areas do you cover?
We operate across Surrey, Sussex, parts of Middlesex, and South-West London with local engineers available 24/7.
Are you accredited by industry bodies?
Yes, we're accredited by Watersafe.org and WIAPS, ensuring compliance with water regulations and industry standards.
Do you offer emergency services?
We provide 24/7 emergency plumbing services with guaranteed 15-minute callbacks and 95.5% on-time arrivals.
How much do your services cost?
Prices vary by service - we offer 25% off Bristan taps and provide transparent pricing with 10% off if delayed.
What plumbing problems do you handle?
We resolve all plumbing issues including leaks, burst pipes, heating problems, and complete bathroom installations.
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