Business Details
13 Years
experience
Your Trusted Plumbing & Bathroom Supplies Partner in Whitstable
Herne Bay Plumbing Supplies has established itself as a trusted local supplier of high-quality plumbing, heating, and bathroom products. With over 30 years of industry experience, the business prioritises customer service, offering expert advice and a curated selection of UK and European-manufactured products. The team caters to both trade professionals and DIY homeowners, providing solutions for projects ranging from small repairs to full renovations. Their modern showroom in Whitstable showcases a diverse range of bathroom fittings, plumbing systems, and disability-adapted solutions. The company emphasizes transparency, competitive pricing, and aftercare support, ensuring a hassle-free experience.By maintaining strong relationships with suppliers and focusing on local needs, they deliver reliable service and product expertise. The business operates extended weekday hours and offers free local delivery, reinforcing its commitment to accessibility and convenience. Customer testimonials highlight prompt service, knowledgeable staff, and competitive pricing as key strengths. As a family-run enterprise, the owners live locally, ensuring ongoing engagement with the community and client needs.
Services
Plumbing Supplies
Bathroom Showroom
Disability Adaptations
Building Plastics
Trade Services
Details
- Year established: 2013
Highlights and features
- We offer 30+ years of plumbing industry expertise.
- Our team provides honest, jargon-free advice.
- Free local delivery for trade customers.
- We stock 10,000+ UK/European-manufactured products.
- Our showroom features unique, design-led solutions.
What people say
Fantastic customer service
Prompt deliveries
Competitive prices
Professional advice
Nothing too much trouble
Services
Plumbing Supplies
We supply a comprehensive range of plumbing supplies including pipes, fittings, and valves for water, gas, and heating systems. Our products cater to both standard and specialist requirements, ensuring compatibility with various boiler types and pressure systems. Trade customers benefit from competitive pricing and next-day availability on most items.
Bathroom Showroom
Our 1,000 sq ft showroom displays a curated selection of bathroom fixtures, including luxury taps, walk-in showers, and modern sanitaryware. We offer free site visits and design consultations to help customers visualize their projects. The showroom features both contemporary and traditional styles, with products sourced from reputable UK and European brands.
Disability Adaptations
We specialize in disability-adapted bathroom solutions including walk-in showers, comfort height toilets, and Doc M-compliant packs. Our team provides free site assessments and tailored design recommendations to meet specific mobility needs. All adaptations combine safety features with stylish design elements for residential and commercial properties.
Building Plastics
Our building plastics division stocks fascias, soffits, guttering systems, and external pipework. We supply durable, weather-resistant materials suitable for residential and commercial developments. The range includes standard and oversized profiles to accommodate different architectural requirements across Kent and surrounding areas.
Trade Services
We support local tradespeople with bulk supply solutions, competitive trade pricing, and dedicated counter service. Our inventory includes over 10,000 stock lines covering essential fittings, heating components, and specialist plumbing products. Trade account holders benefit from free local delivery and priority order processing.
People
Adam
Business Owner
With over 30 years in the plumbing trade, Adam founded the business in 2013 after working for major national companies. He oversees product selection and technical advice, leveraging his extensive industry experience to ensure practical solutions for customers.
Ella
Business Owner
Ella manages the business's financial and organisational operations. With 20 years living locally, she ensures the company maintains its community-focused approach while implementing sound financial practices to support sustainable growth.
Sim
Showroom Manager
Sim, Adam's brother, joined in 2021 to lead showroom operations. With 20 years in plumbing and heating, he specializes in bathroom design and product specification, offering expert guidance to both trade and retail customers.
Nick
Bathroom Sales
Nick joined in 2020, bringing tile industry expertise to bathroom sales. He focuses on design-led solutions and leads the development of the disability-adapted showroom, combining aesthetic and functional requirements in project planning.
David
Trade Counter Manager
David manages the trade counter with 12 years of plumbing experience. He ensures efficient order processing for professionals, maintaining product knowledge on technical specifications and availability for urgent and scheduled projects.
Questions
Can you compete with online suppliers?
We focus on distinct products not widely available online, balancing competitive pricing with quality assurance from trusted UK/European brands.
Do you offer supply and fit services?
We recommend experienced installers based on project requirements and maintain quality control through our network of trade partners.
Will products work with my boiler/water pressure?
Our team assesses system compatibility during consultations, ensuring product specifications match existing boiler and pressure requirements.
Do you offer guarantees?
Most branded products include manufacturer warranties, with our team providing support for any issues that arise post-purchase.
What bathroom adaptation options exist?
We supply walk-in showers, comfort height toilets, and Doc M-compliant packs with free site assessments for accessibility requirements.
What trade account benefits exist?
Trade customers receive competitive pricing, free local delivery, and priority access to 10,000+ stock lines with expert technical support.
