Business Details
15 Years
experience
Emergency
services
Trusted Plumbing and Heating Services in Didcot
Established in 2011, E & W Plumbing & Heating is a family-run business with over a decade of experience serving Oxfordshire and surrounding areas. Our team of Gas Safe and OFTEC registered engineers delivers expert boiler installations, servicing, and emergency plumbing solutions. As accredited installers for Worcester Bosch, Viessmann, and Mixergy, we combine industry-leading products with a 12-year guarantee on selected boilers. Our 13-strong team prioritises customer satisfaction through detailed quotations, transparent pricing, and a 24/7 emergency service available exclusively to existing clients. With over 100 five-star reviews on Which? Trusted Traders, we maintain rigorous safety standards while offering innovative renewable energy solutions.Our engineers hold specialist qualifications in gas, oil, and LPG systems, ensuring technical expertise across all service areas. The business operates from a purpose-built facility in Didcot, serving residential and light commercial clients with same-day emergency response. We invest in continuous staff training, with engineers like Richard Gross (Managing Director) bringing prior experience from British Gas and Worcester Bosch. Our commitment to quality has made us one of Oxfordshire's largest independent plumbing and heating providers.
Services
Boiler Servicing
Emergency Plumbing
Power Flushing
Renewable Systems
Gas Safety Checks
Details
- Year established: 2011
Highlights and features
- Family-run business with 13+ years' local experience
- 24/7 emergency service for existing clients
- Accredited installers with 12-year boiler guarantees
- Engineers qualified in gas, oil, and LPG systems
- Over 100 five-star reviews on Which? Trusted Traders
Associations and certifications
- Gas Safe Register
- OFTEC
- Which? Trusted Traders
- Worcester Bosch
- Viessmann
- Mixergy
What people say
Efficient service
Professional engineers
24/7 availability
Competitive pricing
Reliable repairs
Services
Boiler Servicing
Comprehensive boiler servicing for gas, oil, and LPG systems. Our Gas Safe engineers perform safety checks, efficiency testing, and component maintenance. Preventative maintenance reduces breakdown risks while maintaining manufacturer warranties. Annual servicing recommended for optimal performance.
Emergency Plumbing
Urgent plumbing solutions for burst pipes, gas leaks, and heating failures. Available 24 hours daily for existing clients. Average response time under four hours. Engineers carry common replacement parts for immediate fixes. Prioritised emergency call-outs.
Power Flushing
Specialist power flushing for central heating systems. Removes sludge and scale buildup using high-velocity water flow. Restores system efficiency and extends boiler lifespan. Recommended for systems with reduced heating performance or cold radiators.
Renewable Systems
Installation of renewable heating technologies including solar thermal systems and heat pumps. Mixergy smart hot water tanks optimise energy usage with AI scheduling. Reduces carbon footprint and energy bills while maintaining hot water availability.
Landlord Gas Safety
Annual gas safety inspections for rental properties. Certified engineers check appliances, pipework, and ventilation. Provide landlords with Gas Safety Record certificates. Required by law for all rented properties with gas installations.
People
Richard Gross
Managing Director
Founded E & W Plumbing & Heating in 2011 after 15 years with British Gas. Oversees daily operations and technical standards. Holds Gas Safe and OFTEC management qualifications. Drives company strategy and service development.
Corinne
Service Manager
Over 10 years' heating industry experience. Specialises in boiler diagnostics and emergency repairs. Former Worcester Bosch technical support engineer. Manages service scheduling and provides technical guidance to engineers.
Lizzy
Office Manager
Handles day-to-day administration and customer bookings. Coordinates gas safety inspections and service appointments. Provides operational support while managing family responsibilities.
Lottie
Digital Marketing
Journalism background with 5 years' digital marketing experience. Manages online presence and customer communications. Implements SEO strategies to enhance local visibility and client engagement.
Sam
Apprentice Engineer
Completed Level 1 plumbing qualification before joining in 2023. Undertaking apprenticeship under senior engineers. Learning gas, oil, and LPG system installations. Focus on developing technical skills across all service areas.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24-hour emergency plumbing services for existing clients. Our average response time is under four hours.
Are your engineers Gas Safe registered?
All our gas engineers hold current Gas Safe registration. We're also OFTEC and Which? Trusted Traders accredited.
Which areas do you cover?
We operate throughout Oxfordshire, Berkshire, and surrounding areas including Oxford, Didcot, and Abingdon.
Do boiler installations come with guarantees?
Worcester Bosch boiler installations include up to a 12-year guarantee. Terms vary by manufacturer and model.
How can I book a gas safety inspection?
Contact us via phone or email to schedule a gas safety check. We'll arrange a convenient appointment time.
