Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing and Heating Services in Kent
Pegrum is a family-run business established over 40 years ago, rooted in Hildenborough, Kent. Our team of highly qualified engineers specialises in heating and plumbing services, including the supply, installation, and maintenance of boilers, stoves, oil tanks, and Aga range cookers. With GasSafe, OFTEC, and HETAS accreditations, we serve domestic households, private estates, and landlords across Kent and East Sussex. Our commitment to traditional values, technical expertise, and customer care has earned us long-standing trust.We project-manage installations from surveys to completion, ensuring quality and reliability. Our engineers undergo rigorous training, and we prioritise transparency, offering annual service reminders and emergency support. Customer testimonials highlight our prompt, professional service, including complex Aga refurbishments and urgent boiler repairs. As members of the Aga and Rayburn Guild of Engineers, we combine heritage knowledge with modern solutions to deliver tailored heating systems.
Services
Boiler Installation
Range Cooker Supply
Stove Installation
Oil Tank Installation
Heating System Upgrades
Plumbing Services
Emergency Repairs
Servicing Maintenance
Flue Installation
Heating Controls
Details
- Year established: 1974
Highlights and features
- We have over 40 years of experience in heating and plumbing services.
- Our engineers are GasSafe, OFTEC, and HETAS certified.
- We offer 24/7 emergency breakdown support during weekends.
- Specialists in Aga, Rayburn, and heritage range cooker installations.
- Project-manage installations from surveys to completion.
Associations and certifications
- GasSafe
- OFTEC
- HETAS
- Aga and Rayburn Guild of Engineers
What people say
Outstanding efficiency
Exemplary service
Thrilled with the job
Repairs within 30 minutes
Joy to deal with
Services
Boiler Installation
We supply and install high-efficiency gas, LPG, and oil-fired boilers, including condensing and combination models. Our engineers are GasSafe and OFTEC-certified, ensuring safe, compliant installations. We work with trusted brands like ATAG and Grant Engineering, offering 10-year warranties. Regular servicing maintains efficiency and warranty validity, with annual reminders provided.
Range Cookers
Specialists in Aga, Rayburn, and Heritage range cookers, offering supply, installation, servicing, and refurbishment. We handle fuel conversions and flue installations, with membership in the Aga Guild. Our team prepares kitchens for new ranges, ensuring compliance with manufacturers' standards and long-term reliability.
Stove Installation
We install traditional and contemporary stoves burning logs, multi-fuel, or pellets. HETAS-certified engineers fit chimneys and flues, ensuring safety and efficiency. We supply leading brands like Living Flame and Don Engineering, with expertise in both domestic and commercial settings.
Oil Tank Installation
We supply and install bunded metal or plastic oil tanks, compliant with OFTEC standards. Our service includes site surveys, concrete bases, and oil line fitting. We also install Watchman alarms for fuel level monitoring, ensuring safety and environmental compliance during replacements or relocations.
Heating Controls
We install programmable and smart heating controls, including weather compensation systems. These optimise energy efficiency by adjusting radiator temperatures to external conditions. Our solutions from Grant and Honeywell enable remote control via apps, enhancing comfort and reducing fuel bills.
People
Gordon Pegrum
Founder
Gordon established Pegrum in 1974, building a family legacy of excellence in heating and plumbing. With decades of hands-on experience, he oversees operations and mentors the next generation of engineers.
Chris Pegrum
Director
Chris, Gordon's son, leads technical operations as a GasSafe and OFTEC-certified engineer. With over 20 years in the field, he specialises in complex boiler systems and Aga installations, ensuring high standards.
Mike Pegrum
Director
Mike manages customer relations and project coordination. A qualified engineer, he focuses on delivering tailored solutions for domestic and commercial clients, maintaining Pegrum's reputation for reliability.
Elliot Pegrum
Engineer
Elliot, Gordon's grandson, represents the third generation of Pegrum engineers. Trained in the latest heating technologies, he provides emergency repairs and installations, embodying the company's commitment to service.
Diana Pegrum
Customer Liaison
Diana manages office operations and client communications. With 15 years at Pegrum, she ensures seamless coordination between engineers and customers, upholding the company's family-driven ethos.
Questions
Do you offer emergency heating repairs?
Yes, we provide 24/7 emergency support during weekends for urgent boiler or heating failures.
What areas do you cover?
We primarily serve Kent and East Sussex, with occasional out-of-area installations on a case-by-case basis.
Are your engineers certified?
All engineers are GasSafe, OFTEC, or HETAS-certified, ensuring compliance with industry standards.
How often should I service my Aga cooker?
Annual servicing is recommended, though frequency may vary based on fuel type and usage intensity.
Do you install smart heating controls?
Yes, we fit smart systems enabling remote temperature management via smartphone apps for improved efficiency.
Can you refurbish old Aga range cookers?
Yes, we offer refurbishment services to restore older Aga models to full functionality and appearance.
