Business Details
Emergency
services
Expert Plumbing & Heating Services in Saffron Walden
Established over 35 years ago, Townsend Plumbing & Heating Services is a family-run business serving Saffron Walden and surrounding villages. As a Gas Safe-certified and IPHE-registered company, we adhere to the highest industry standards in plumbing and heating. Our ethos of 'no job too small, no task too big' guides our approach, offering everything from tap washer replacements to full-house re-plumbing. We prioritise customer satisfaction through a no-emergency-call-out-charge policy, free quotations, and guaranteed workmanship. With extensive local knowledge spanning Saffron Walden, Newport, Great Chesterford, and beyond, we combine decades of experience with a commitment to professional, friendly service.Our comprehensive offerings include bathroom installations, boiler repairs, central heating systems, gas safety certificates, and emergency plumbing solutions. We actively support community projects and collaborate with local tradespeople to deliver holistic services. Backed by a loyal customer base, we maintain rigorous quality standards through regular training and adherence to industry best practices. Our dedication to transparency ensures clear communication and no hidden fees, while our investment in modern equipment guarantees efficient, reliable service delivery. For over three decades, we have built trust through consistent, high-quality workmanship tailored to both residential and commercial clients.
Services
Bathroom plumbing
Boiler repairs
Central heating installations
Gas safety certificates
Emergency plumbing
Power flushing
Blocked drain clearance
Water softener installations
Radiators
Gas fire installations
Highlights and features
- 35+ years of local plumbing and heating expertise
- Gas Safe-certified and IPHE-registered professionals
- No emergency call-out charges
- Free, no-obligation quotations
- All work guaranteed with written documentation
Associations and certifications
- Gas Safe
- IPHE
Services
Bathroom plumbing
We provide complete bathroom plumbing solutions including pipework, sanitaryware installation, and waterproofing. Our team handles both modern and traditional bathroom layouts, ensuring optimal functionality and compliance with building regulations. With experience in residential and commercial properties, we deliver durable, code-compliant installations tailored to client specifications.
Boiler repairs
Our Gas Safe-certified engineers diagnose and repair all boiler types, including combi, system, and conventional models. We offer emergency breakdown services and scheduled maintenance to ensure system longevity. Using manufacturer-approved parts and techniques, we restore heating efficiency while maintaining safety standards for domestic and commercial clients.
Central heating installations
We design and install complete central heating systems, including radiators, underfloor heating, and smart thermostatic controls. Our solutions optimise energy efficiency while meeting property-specific requirements. From initial assessment to final commissioning, we ensure seamless integration with existing infrastructure and provide detailed user guidance upon completion.
Gas safety certificates
We conduct thorough gas safety inspections and issue CP12 certificates for landlords and commercial properties. Our engineers verify appliance safety, pipework integrity, and ventilation compliance according to Gas Safe standards. We provide clear documentation and remedial recommendations to ensure regulatory compliance and occupant safety.
Emergency plumbing
Our 24/7 emergency service addresses urgent plumbing issues including burst pipes, leaks, and drainage failures. We prioritise rapid response times while maintaining technical precision in fault diagnosis and repair. Using fully equipped service vehicles, we implement temporary solutions followed by permanent fixes to minimise property damage and disruption.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with no call-out charge during standard working hours.
Are your engineers Gas Safe-certified?
All our gas engineers hold current Gas Safe registration for safe, compliant installation and repair work.
Which areas do you cover?
We operate in Saffron Walden and surrounding villages across Essex, Cambridgeshire, and Hertfordshire.
Do you provide free quotations?
Yes, we offer free, no-obligation written quotations for all plumbing and heating projects.
What guarantees do you offer?
All our work comes with a written guarantee covering both materials and workmanship.
Can you service both residential and commercial properties?
We provide plumbing and heating solutions for domestic homes, landlords, and commercial businesses.
