Business Details
29 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Henley-on-Thames
Established in 1997 by Nick McLeod, Chaps has grown from a single plumber with a tool bag to a trusted local service provider with over 5,000 customers. Our team of qualified engineers delivers expert plumbing, heating, and boiler services across Henley-on-Thames, Marlow, Beaconsfield, and surrounding areas. With two decades of industry experience, we prioritise reliability, technical expertise, and customer satisfaction. Our Gas Safe, OFTEC, and LPG-certified engineers ensure all work meets rigorous safety standards while maintaining the highest levels of professionalism. We stock Worcester Bosch boilers for rapid response and offer comprehensive services including installations, emergency repairs, and annual maintenance.Our dedicated office team provides transparent quotations, flexible scheduling, and prompt communication to support both domestic and commercial clients. Through consistent service quality and a commitment to continuous improvement, we have built lasting relationships with our community. Our specialist boiler engineers deliver installations with manufacturer guarantees, while our plumbing experts handle everything from minor leaks to complete bathroom renovations. By combining technical proficiency with a personal touch, we ensure every project is completed efficiently and to the highest standard. This enduring approach has established Chaps as a dependable partner for all heating and plumbing needs.
Services
Boiler Installation
General Plumbing
Oil Boilers
Central Heating
Bathroom Installations
Emergency Repairs
Annual Servicing
Underfloor Heating
Landlord Certificates
Tap & Leak Repairs
Details
- Year established: 1997
Highlights and features
- 20+ years of experience in plumbing and heating services
- Gas Safe and OFTEC-certified engineers for guaranteed safety
- 24-48 hour response time for emergency repairs
- Free, no-obligation quotes for all installation and repair work
- Dedicated office team for seamless appointment booking
Associations and certifications
- Worcester Bosch Gold Standard
- Gas Safe
- OFTEC
- LPG qualified
Services
Boiler Installation
We install oil, natural gas, and LPG boilers with Worcester Bosch accreditation. Our engineers ensure clean, efficient installations with up to 10-year manufacturer guarantees. We stock boilers for rapid deployment and handle internal, external, and semi-commercial systems while maintaining property cleanliness.
Emergency Plumbing Repairs
Our Gas Safe engineers provide same-day repairs for burst pipes, leaks, and heating failures. With stocked spares and rapid supplier networks, we resolve urgent issues swiftly. We prioritise winter emergencies and offer 24-48 hour response times for critical plumbing breakdowns.
Central Heating Services
We maintain and repair central heating systems, including underfloor heating and power-flushing. Using thermal cameras for leak detection, our specialists service Buckinghamshire, Oxfordshire, and Berkshire properties. We also perform heating MOTs to ensure system efficiency and longevity.
Bathroom Installations
Our specialist installers design and fit complete bathrooms with carpentry, tiling, and underfloor heating. We collaborate with local suppliers for sanitaryware selection and offer free quotations. Projects include full renovations and new installations tailored to client preferences.
Boiler Servicing
We provide fixed-price boiler servicing to ensure safety and efficiency. Engineers check gas safety, clean components, and test functionality. We register guarantees and send annual reminders to maintain warranty validity, covering most major boiler brands.
People
Nick McLeod
Director and Owner
Nick founded Chaps in 1997 and oversees operations. With hands-on plumbing experience, he manages the team and ensures service quality. He balances office duties with fieldwork, maintaining direct customer engagement.
Alison
Office Team Member
Alison supports customer bookings and quotations as part of our dedicated office team. She ensures efficient communication between clients and engineers for seamless service coordination.
Lesley
Office Team Member
Lesley assists with appointment scheduling and customer inquiries. Her role ensures prompt responses to service requests and maintains organisational efficiency within the office team.
Questions
What areas do you cover?
We serve Henley-on-Thames, Marlow, Beaconsfield, and surrounding areas in Buckinghamshire, Oxfordshire, and Berkshire.
Are your engineers certified?
Yes, our team holds Gas Safe, OFTEC, and LPG qualifications for safe and compliant installations.
Do you offer emergency services?
We provide 24-48 hour response times for emergencies and often offer same-day repairs for heating failures.
Can you service all boiler types?
We service oil, natural gas, and LPG boilers with fixed-price servicing and free repair estimates.
Do you install Worcester Bosch boilers?
Yes, we are Worcester Bosch Gold Standard installers and stock their boilers for quick installations.
How can I book an appointment?
Call us at 01491 571743 or use our online booking form to schedule a service at your convenience.
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