Business Details
38 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Cranleigh
Established in 1988 by Chris Elliott and John Byrne, C J B Plumbing & Heating has built a reputation for excellence in plumbing and heating services. Our founders, both trained by British Gas, laid the foundation for a business that prioritises technical expertise and customer satisfaction. Over three decades, we expanded our operations, moving to modern premises in 2010 and establishing a dedicated administrative team to support our engineers. In 2020, Tracy Wilson and Matt Boxall assumed directorship, continuing the legacy of quality service while maintaining strong leadership. John Byrne remains as Senior Technical Engineer, ensuring our technical standards remain uncompromised.Our team of skilled engineers and administrative staff delivers comprehensive solutions, supported by access to a wide network of suppliers. We specialise in boiler servicing, central heating installations, bathroom refurbishments, and emergency repairs, serving both residential and commercial clients. Our commitment to transparency is evident in our clear communication and flexible scheduling, as highlighted by numerous client testimonials praising our professionalism and reliability. With Vaillant Advanced Installer accreditation, we combine industry-recognised expertise with a personal touch, making us a trusted choice for Cranleigh and surrounding areas.
Services
Boiler Servicing
Central Heating
Bathroom Installations
Emergency Repairs
Powerflush Systems
Details
- Year established: 1988
Highlights and features
- We offer 30+ years of combined experience in plumbing and heating
- Our team provides 24/7 emergency support for urgent needs
- We guarantee transparent communication and flexible scheduling
- Our engineers hold Gas Safe and Vaillant Advanced certifications
- We maintain a 98% customer satisfaction rate from 100+ annual installations
Associations and certifications
- Vaillant Advanced Installer
What people say
Friendly and knowledgeable
Excellent work
No nonsense good service
Kept up to date
Highly recommend
Services
Boiler Servicing
Regular boiler servicing ensures optimal performance and safety. Our Gas Safe engineers perform comprehensive checks, including pressure testing, component inspection, and efficiency optimisation. Annual servicing extends boiler lifespan and maintains warranty validity, providing peace of mind for homeowners and landlords.
Central Heating
Full central heating installations include boilers, radiators, and smart controls. We design energy-efficient systems tailored to property size and requirements. Our installations comply with current regulations, with options for system upgrades or complete replacements to enhance comfort and reduce energy costs.
Bathroom Installations
We deliver complete bathroom installations from design to fitting. Services cover sanitaryware, tiling, plumbing, and electrical work. Our team creates functional, stylish spaces while ensuring watertight integrity and compliance with building standards for both domestic and commercial properties.
Emergency Repairs
24/7 emergency response for burst pipes, boiler failures, and leaks. Our rapid-response team carries essential parts for immediate fixes. We prioritise safety and minimal disruption, restoring functionality swiftly while providing clear communication throughout the repair process.
Powerflush Systems
Powerflushing removes sludge and debris from central heating systems. This improves efficiency, reduces boiler strain, and prevents cold spots in radiators. We use professional-grade equipment to restore system performance, recommended every 5-10 years for optimal operation.
People
Tracy Wilson
Director
With 20 years at CJB, Tracy oversees operations and client relations. Her leadership ensures seamless project management and maintains the company's high service standards established by her uncle Chris Elliott.
Matt Boxall
Director
Matt leads technical operations with 18 years of engineering experience. He progressed from qualified engineer to director, specialising in gas systems and complex heating installations while mentoring junior staff.
John Byrne
Senior Technical Engineer
Co-founder John provides technical expertise as lead boiler specialist. With 35+ years in the industry, he ensures all servicing meets manufacturer standards and trains engineers on emerging heating technologies.
Questions
What plumbing services do you offer?
We provide boiler servicing, central heating installations, bathroom renovations, emergency repairs, and powerflush systems.
Are you available for emergencies?
Yes, our 24/7 emergency service responds promptly to urgent plumbing and heating issues.
How qualified are your engineers?
All engineers hold Gas Safe certifications, with Vaillant Advanced Installer accreditation for boiler specialists.
Do you serve commercial properties?
Yes, we handle installations and maintenance for both residential and commercial clients.
Can you help with landlord safety checks?
We conduct comprehensive Landlord Gas Safety Checks and provide official certification.
