Business Details
Emergency
services
Trusted Plumbing & Heating Engineers in Sidmouth
Hydratec Group has been delivering expert plumbing, heating, and gas engineering services in Sidmouth and surrounding areas for 15 years. Our Gas Safe and OFTEC registered team specialises in domestic and commercial installations, repairs, and maintenance, serving both private homeowners and organisations like the NHS. With a focus on quality workmanship and customer satisfaction, we offer comprehensive solutions including boiler replacements, central heating systems, bathroom renovations, and mechanical installations. Our engineers hold CSCS certifications and have extensive experience in healthcare sector projects, including hospital environments.We pride ourselves on providing tailored advice, full design-to-installation support, and 24/7 emergency response capabilities. Our reputation for reliability and technical excellence has been built through consistent delivery of high-standard work across Devon and the Southwest. As an Ideal Boiler accredited installer, we recommend energy-efficient, hydrogen-ready systems for modern homes. Our long-standing client relationships and high percentage of return customers reflect our commitment to professional service and technical expertise.
Services
Boiler Installations
Central Heating
Plumbing Repairs
Bathroom Refits
Commercial Mechanical Installations
Highlights and features
- We offer 15 years of specialist plumbing and heating experience
- Our Gas Safe and OFTEC registered engineers ensure technical excellence
- We provide 24/7 emergency plumbing response service
- We are Ideal Boiler accredited installation specialists
- We maintain long-term NHS contractor relationships
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Excellent service
Friendly, professional
Quick to respond
Great job
Reliable, efficient
Services
Boiler Installations
We specialise in gas and oil boiler installations for domestic properties. Our Gas Safe and OFTEC registered engineers install high-efficiency Ideal Boiler systems that are hydrogen-ready for future energy needs. We provide full consultation, system selection, and professional installation services with minimal disruption to homeowners.
Central Heating
Our central heating services cover system design, installation, and maintenance for residential properties. We repair faulty systems, upgrade outdated installations, and optimise heating efficiency. Our engineers handle radiator issues, boiler problems, and complete system overhauls while maintaining Gas Safe compliance standards.
Plumbing Repairs
We offer rapid response plumbing repairs for burst pipes, leaks, and drainage issues. Our certified engineers provide immediate solutions for domestic emergencies while maintaining safety standards. We also handle routine plumbing work including fixture installations and pipework upgrades across Devon.
Bathroom Refits
Our bathroom design and installation service creates modern, functional spaces tailored to client requirements. We manage complete refits from initial design through plumbing connections to final fittings. Our team ensures watertight installations with contemporary fixtures and compliance with building regulations.
Commercial Mechanical Installations
We deliver mechanical installations for commercial premises including healthcare facilities, schools, and hotels. Our services cover boiler rooms, pipework renewal, and maintenance contracts. With CSCS-certified engineers, we ensure minimal disruption to business operations during installations in hospital environments and industrial settings.
People
Paul
Director
With 15 years leading Hydratec Group, Paul manages commercial operations and client relationships. He oversees NHS contracts and ensures technical standards across all projects while maintaining hands-on involvement in service delivery.
Ollie
Senior Plumber
Ollie specialises in domestic plumbing installations and repairs with Gas Safe certification. He provides expert advice on system upgrades and maintains a strong reputation for reliability and customer care through consistent service delivery.
Ash
Heating Engineer
Ash focuses on boiler installations and central heating systems with OFTEC registration. He leads bathroom renovation projects and ensures technical compliance while maintaining excellent client communication throughout installation processes.
Adam
Plumbing Engineer
Adam handles emergency plumbing calls and routine maintenance with technical expertise. He provides second opinions on complex issues and maintains high standards in both residential and commercial service environments.
Questions
What areas do you cover?
We serve Sidmouth, Exeter, Honiton, Seaton, Tiverton, and surrounding Devon areas.
Are you Gas Safe registered?
Yes, we hold active Gas Safe and OFTEC certifications for gas and oil work.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing response for urgent issues.
What commercial experience do you have?
We're NHS-approved contractors with hospital project experience across Southwest England.
Can you help with boiler replacements?
Yes, we install Ideal Boilers and handle full central heating system upgrades.
Do you work on weekends?
Emergency services operate 24/7, but standard appointments follow normal working hours.
