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47 Years
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Emergency
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Your Trusted Boiler Experts in Cramlington
Established in 1979, R F Henderson has built a reputation as a trusted provider of heating solutions in Cramlington, Northumberland. Our family-owned business combines over 45 years of industry experience with a commitment to local community values. We specialise in boiler installations, servicing, and repairs, ensuring homes remain warm and comfortable. Our Gas Safe registered engineers deliver tailored solutions, from budget-friendly boilers to advanced smart heating systems. We prioritise customer satisfaction through transparent pricing, no hidden extras, and prompt emergency response.

Regular servicing extends boiler lifespan while reducing energy costs. Our finance options, provided through trusted partner Hiber, make upgrades accessible. The 24 monthly care plan includes annual servicing and unlimited repairs. We serve Cramlington and surrounding areas, maintaining strong relationships with over 5,000 satisfied customers. Backed by accreditations from leading boiler manufacturers, we combine technical expertise with a personal touch to ensure reliable heating systems for every home.
Services
New Boilers Boiler Servicing Repairs Finance Options Care Plans
Details
  • Year established: 1979
Highlights and features
  • We have over 45 years of expertise in heating solutions.
  • Our team includes Gas Safe registered engineers.
  • We provide free surveys with no hidden costs.
  • We offer 24/7 emergency repair services.
  • We are accredited by leading boiler manufacturers.
Associations and certifications
  • UK Leading Boiler Manufacturers
What people say
Reliable service Professional engineers Transparent pricing Quick response times
Services
New Boilers
We install cost-effective and smart heating systems tailored to home requirements. Our process includes a free survey, accurate quoting, and professional installation by Gas Safe engineers. Customers benefit from extended warranties and energy-efficient systems that reduce utility bills while ensuring reliable heating and hot water supply.
Boiler Servicing
Annual boiler servicing maintains efficiency and prevents breakdowns. Our engineers conduct safety checks, clean components, and provide maintenance advice. Regular servicing extends boiler lifespan, reduces energy consumption, and ensures safe operation, with prices starting at 75 for combi boilers.
Repairs
Prompt repair services for all gas central heating systems. We address faults in combi boilers, LPG systems, and complex setups. Transparent pricing includes a 75 call-out fee, with 24/7 availability for urgent heating emergencies.
Care Plans
Our 24 monthly care plan covers annual servicing, unlimited repairs, and parts replacement. Benefits include no call-out charges, reduced energy bills from efficient systems, and guaranteed engineer availability for boiler and heating system issues.
Finance Options
Flexible financing through Hiber allows spreading costs over 12120 months. The process includes a free survey, application assistance, and quick approval. Customers gain immediate heating upgrades without upfront costs, with transparent terms and competitive APR rates.
Questions
What boiler services do you offer?
We provide new boiler installations, servicing, emergency repairs, and maintenance care plans.
Do you offer financing options?
Yes, through our partner Hiber, with flexible terms from 12 to 120 months.
Are your engineers qualified?
All engineers are Gas Safe registered with extensive heating system expertise.
What areas do you cover?
We serve Cramlington, Northumberland, and surrounding regions.