Business Details
16 Years
experience
Trusted Plumbing & Heating Services in Taunton, Somerset
Established in 2010, Otter South West has built a reputation for delivering high-quality plumbing, heating, and renewable energy solutions across Somerset, Devon, and the wider South West region. Our team of fully qualified engineers specialises in central heating installations, gas boiler servicing, underfloor heating systems, and advanced renewable technologies including air source and ground source heat pumps. We maintain strict compliance with industry regulations, including asbestos awareness and GDPR standards, ensuring all work meets current legislative requirements. Our engineers receive ongoing training through partnerships with leading manufacturers like Daikin, guaranteeing expertise in the latest heating technologies. We serve new housing developments, local authorities, and private clients, offering tailored solutions from full system installations to minor plumbing repairs. Our commitment to customer satisfaction is reflected in our 29.7/30 average client feedback score and longstanding relationships with local authorities.We operate a dedicated electrical department staffed by NAPIT-registered professionals, enabling comprehensive project management. Our focus on transparency, reliability, and technical excellence has made us regional finalists in the LABC Building Excellence Awards 2018. We provide annual maintenance services for renewable heating systems and maintain a strong track record of completing projects with minimal disruption to property owners.
Services
Air Source Heat Pumps
Ground Source Heat Pumps
Solar Thermal Systems
Underfloor Heating
Gas Boiler Installations
Electrical Installations
Designer Bathrooms
Details
- Year established: 2010
Highlights and features
- Our engineers are fully qualified and receive ongoing manufacturer-certified training.
- We maintain compliance with asbestos awareness and GDPR regulations.
- We serve Somerset, Devon, and the wider South West region comprehensively.
- We partner with Daikin to access premium heat pump technology and training.
- We achieved a 29.7/30 average client feedback score for installation projects.
What people say
Very polite and helpful
Worked neatly and tidily
Would welcome them anytime
Left premises tidy daily
Excellent overall
Services
Air Source Heat Pumps
Air source heat pumps extract warmth from ambient air to provide home heating and hot water. Our Daikin-certified engineers install systems that operate efficiently even at -15C, reducing carbon emissions compared to conventional heating. These low-maintenance units require annual servicing to maintain optimal performance.
Ground Source Heat Pumps
Ground source heat pumps utilise underground thermal energy through buried pipe loops. Our installations provide year-round heating using renewable ground energy, requiring minimal maintenance while offering higher efficiency ratios than traditional systems.
Solar Thermal Hot Water
Solar thermal systems convert sunlight into domestic hot water using roof-mounted collectors. Our installations reduce energy bills by providing up to 90% of summer hot water needs, supplemented by boiler or immersion systems during winter months.
Underfloor Heating
Underfloor heating systems distribute warmth through floor surfaces, offering space-saving and energy-efficient alternatives to radiators. Our installations integrate seamlessly with renewable energy sources like heat pumps for optimal efficiency.
Electrical Installations
Our NAPIT-registered electricians handle complete electrical installations for residential and commercial properties. We provide apprenticeship training while maintaining rigorous quality standards through regular third-party inspections of our electrical work.
Questions
What areas do you cover for heating installations?
We serve Taunton, Somerset, Devon, and the wider South West region for all plumbing and heating projects.
Are your engineers qualified for renewable system installations?
Yes, our engineers hold industry certifications and receive regular manufacturer training for heat pump and solar systems.
Do you offer maintenance services for installed systems?
We provide annual servicing for air source and ground source heat pumps to ensure optimal performance.
Can you handle both residential and commercial projects?
We work with private homeowners, local authorities, and new housing developments across our service area.
Are you compliant with current industry regulations?
We maintain full compliance with asbestos awareness and GDPR data protection requirements for all projects.
What accreditations do you hold?
Our electricians are NAPIT-registered, and we partner with Daikin for heat pump specialist training and equipment.
