In 2011, Heatsafe Heating Ltd was created by Dougie and Graeme, both of whom developed their craft while working for one of the UKs largest heating providers. Their shared ambition was to form a company that could deliver reliable, cost-effective heating solutions across Scotlands central belt. At Heatsafe Heating Ltd, we pride ourselves on a philosophy distinct from the ordinary, offering personalised service, exceptional workmanship and lasting value. This distinctive approach has consistently earned us the trust of our customers and fostered strong growth through word-of-mouth recommendations.
Dougies career spans more than twenty years, beginning with a pipe fitting apprenticeship followed by further training and experience gained in London and later Scottish Gas. His qualifications, including the ACS accreditation, equipped him to serve customers in Falkirk before co-founding our firm. Graeme followed a parallel path, completing both vocational and academic qualifications, including a Higher National Diploma in electrical engineering. Recognised as Scottish Gass Engineer of the Year during his apprenticeship, he went on to develop his expertise in Glasgow. Together, Dougie and Graeme combined their skills and experiences to establish Heatsafe Heating Ltd.
Dougies career spans more than twenty years, beginning with a pipe fitting apprenticeship followed by further training and experience gained in London and later Scottish Gas. His qualifications, including the ACS accreditation, equipped him to serve customers in Falkirk before co-founding our firm. Graeme followed a parallel path, completing both vocational and academic qualifications, including a Higher National Diploma in electrical engineering. Recognised as Scottish Gass Engineer of the Year during his apprenticeship, he went on to develop his expertise in Glasgow. Together, Dougie and Graeme combined their skills and experiences to establish Heatsafe Heating Ltd.
Served areas
- Falkirk, Stirling, Cumbernauld, Glasgow
Details
- Year established: 2011
- Licensed
- Insured
Highlights and features
- Award-winning trusted local boiler installation company
- Gas Safe registered heating and plumbing specialists
- Comprehensive boiler service, repair and installation
- Serving Glasgow, Falkirk, Edinburgh and surrounding areas
- Five-star rated for reliability and professionalism
- Flexible finance options available for customers
Associations and certifications
- Gas Safe
Payment methods
- Debit cards
- Credit cards
Services
Our boiler installation service is built on trust, safety, and professionalism. At Heatsafe Heating Ltd, every engineer is Gas Safe registered and fully vetted for your confidence. We provide a wide choice of options, always impartial in our recommendations, so you receive a system that best fits your home, budget, and energy needs. 
Heatsafe provides trusted boiler repairs carried out by highly experienced engineers. With over 15 years of proven knowledge, we are equipped to fix all makes and models. Using modern diagnostic tools and industry training, our team quickly identifies problems and restores systems. We are dedicated to delivering repairs that are safe, reliable, professional, and competitively priced. 
For all central heating requirements, Heatsafe Heating has been the trusted choice since 2011. We offer expert assistance for leaks, damaged valves, and burst pipes, supported by advanced equipment and technical knowledge. Our team values every customer, delivering efficient and professional solutions designed to keep heating systems working effectively, whatever the size or nature of the job. 
Heatsafe Heating Ltd provides a complete range of gas services delivered by accredited Gas Safe engineers. From safety inspections and landlord certificates to installation and repair, we cover every aspect with professionalism. Our team uses advanced tools to detect faults and ensure compliance. Clients can expect careful workmanship and thorough protection of property. 
Heatsafe Heating Ltd specialises in the installation and replacement of combi boilers, the UK's preferred boiler type. These systems heat water instantly without the need for tanks, saving space and improving efficiency. Our team provides expert guidance and professional installation, delivering dependable, high-quality heating solutions using leading manufacturer products to suit every home and budget. People
Dougie
Director & Gas Engineer
Dougie has more than 20 years experience in the heating and plumbing trade, his passion and experience really shines through. Having completed his pipe fitting apprenticeship SVQ Level 3 city and guilds straight from school. Dougie then gained experience working as a foreman in London. In 2004 after working away from home for years, Dougie decided to start an apprenticeship with at Scottish Gas, gaining his NICEIC ACS gas qualification. From there he worked as a service and repair engineer with Scottish Gas covering Falkirk until 2011 before he started up Heatsafe Heating Ltd.
Graeme
Director & Gas Engineer
Graeme left school straight into an apprenticeship as a Thermal Insulation engineer. After qualifying with a SVQ level 3 city and guilds Graeme decided to go back to college where he completed a HND in electrical engineering. In 2004 he started his apprenticeship with Scottish Gas where he gained his NICEIC ACS gas qualification. A year later Graeme won Scottish Gass newly qualified engineer of the year award beating off stiff competition from all over Scotland. Graeme worked as a service and repair engineer covering Glasgow until 2011 before he started up Heatsafe Heating Ltd.
Reviews (24)
Karen Harvey-Johnston
Aug 28, 2025
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What an amazing service from the engineers who swapped our old condemned boiler for a new Combi Boiler. It was really quick and they left my house neat and tidy and with a full run through of the new boiler and controls.
Such a professional and friendly service and even from the beginning when deciding on the boiler type and finding one that suited our budget, I just felt that they were on my side and did not push a sale.
Communication by phone and email were great which gave me confidence that they were a well run company.
Great service and will continue to use for our annual maintenance.
Such a professional and friendly service and even from the beginning when deciding on the boiler type and finding one that suited our budget, I just felt that they were on my side and did not push a sale.
Communication by phone and email were great which gave me confidence that they were a well run company.
Great service and will continue to use for our annual maintenance.
Valerie Williams
Aug 28, 2025
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Susan Matheson
Aug 25, 2025
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Absolutely delighted with the service provided by Heatsafe, they were a pleasure to deal with, everything was explained thoroughly and our quotation for a new boiler installation was provided on the same day. On the day of the installation Graeme and Brendan arrived on time, were very professional and neat and tidy in their work. Communication was spot on at all times. Would happily recommend Heatsafe to anyone and wont hesitate to use them again for any future jobs.
Keith Robinson
Aug 03, 2025
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James Gilbert
Jul 23, 2025
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Campbell Forsyth
Jun 12, 2025
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Heatsafe Heating Limited - Exceptional Service!
I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantasticso professional, neat, and tidy in their work. They kept us updated every step of the way, ensuring the entire process was seamless.
What makes Heatsafe stand out is their consistent quality and care. Its not just usfriends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.
If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing workwe're so grateful!
I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantasticso professional, neat, and tidy in their work. They kept us updated every step of the way, ensuring the entire process was seamless.
What makes Heatsafe stand out is their consistent quality and care. Its not just usfriends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.
If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing workwe're so grateful!
Jamie Banks
May 31, 2025
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Michael O'Hanlon
Apr 30, 2025
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After being let down not once but twice by a so called reliable heating engineer i decided to contact heatsafe for a quote for a new boiler, Graeme came out to check what was involved and told me what would be happening when he came to start the work and sent me the quotes. We decided to go ahead with the work and two and a half days after starting it we had our new heating system up and running, I would recommend this company to anyone thinking about new heating or boiler, very professional and I'm one happy customer
Bilal Itani
Apr 24, 2025
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Thomas Paterson
Apr 05, 2025
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Sarah Galbraith
Mar 29, 2025
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David Kell
Mar 07, 2025
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Annette Mitchell
Feb 08, 2025
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Nancy Mathieson
Jan 24, 2025
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Douglas Forsyth
Nov 03, 2024
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Julie
Jun 05, 2024
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I contacted Heatsafe Heating Ltd when my boiler had broken down. They came highly recommended from two separate family members. They were very quick to give me a quote and had the boiler replaced three days after me contacting them. Thanks to Siobhn for responding to my query so quickly and giving me a next day appointment. Thanks to Graeme and Harry for replacing the boiler (they left the house clean and tidy following this) and explaining how to work the new boiler and new thermostat. Would highly recommend Heatsafe Heating Ltd. Thanks again.
Emma Kelso
May 26, 2024
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Martin Macd
Aug 26, 2023
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Highly recommend Heatsafe, had new combi boiler installed and replaced old boiler and tank. From the first phone call, their service was outstanding. Arranged a sameday visit, fast and competitive quotes. Scheduled work took place quickly over the weekend. The team were highly professional, and work done on time and clean up after was spotless.
Will be recommending them to all.
Will be recommending them to all.
Mary Calderwood
May 15, 2023
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Cannot fault Graeme or Dougie's work. From the moment they arrived exactly at the time arranged, they worked in unison with each other to provide an excellent service. They work to high standards which you can see by the materials they use and the way they clean up.
We will use their service again if required and would recommend them anytime.
We will use their service again if required and would recommend them anytime.
Ken Veitch
May 01, 2023
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Contacted Dougie and his team on a Monday and they were there for a look at the problem Tuesday 830am. Dougie has a great manner and is very skilled also. This was tricky job as this was for my Uncle Falkirk and I live in Hampshire (not next door). Dougie gave us a quote within a day and within 4 days and a agreed a date to start. Started on time, finished on time and took care with the installation as my Uncle is housebound. Great Service, Excellent experience and Dougie is now my go to guy for all things heating in the future. Cant recommend him highly enough. Best Wishes Dougie keep doing what you are doing 10 Stars :)
David McDonald
Mar 23, 2023
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Hive standard fitted to my new home and I must say I was very impressed. From my first contact with Heatsafe I was addressed politely and my request for a quote was handled professionally with a welcome outcome in a competitive price.
The installation was punctual and professionally carried out and I am very pleased to recommend Heatsafe Heating Ltd to anyone.
The installation was punctual and professionally carried out and I am very pleased to recommend Heatsafe Heating Ltd to anyone.
John Anderson
Feb 08, 2022
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Wullie Whelan
Aug 17, 2020
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Vicky Doney
Jul 19, 2019
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Over the past 5 years I have required the assistance of a heating engineer a few times and was fortunate enough to find Heatsafe Heating.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.