Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Heating Solutions
Established in 1992, Village Heating has built a reputation as a trusted provider of heating, plumbing, and electrical services across London and the South East. Our Gas Safe registered engineers deliver tailored solutions for businesses, housing providers, landlords, and homeowners, combining technical expertise with a resident-first approach. With 24/7 emergency response capabilities and a commitment to compliance, we ensure fast, reliable service backed by accreditations including ISO 9001 and NICEIC certification.Our team prioritises transparency, offering free surveys and upfront pricing, while leveraging digital innovation for real-time job tracking and accountability. As part of the VHL Group, we maintain a strategic footprint across London, the South Coast, and the Midlands, enabling rapid mobilisation and consistent service delivery. Our core values of respect, reliability, innovation, and customer care underpin every interaction, supporting clients in achieving safe, efficient, and future-ready properties.
Services
Boiler Repairs
Emergency Heating
Plumbing Maintenance
Electrical Compliance
Gas Safety Certificates
PPM Contracts
Legionella Risk Management
Fire Door Inspections
Renewable Systems
Digital Reporting
Details
- Year established: 1992
Highlights and features
- Gas Safe registered engineers with decades of hands-on experience
- 24/7 emergency response with 90-minute average arrival times
- Free, no-obligation surveys with transparent pricing
- ISO-certified quality, safety, and environmental management systems
- DBS-checked teams trained in resident-first service culture
Associations and certifications
- Gas Safe Registered
- NICEIC Approved Contractor
- CHAS Accredited
- SafeContractor Approved
- ISO 9001 (Quality Management)
- ISO 14001 (Environmental Management)
- ISO 45001 (Health & Safety Management)
- APHC (Association of Plumbing & Heating Contractors)
- Refcom
What people say
Magic fairies
Excellent customer service
High-quality workmanship
High satisfaction
Efficient
Services
Boiler Repairs
Emergency and planned boiler repairs conducted by Gas Safe engineers. Services include fault diagnosis, component replacement, and system optimisation for residential and commercial properties. Our rapid response teams ensure minimal downtime with 90-minute average arrival times across London.
Electrical Compliance
Comprehensive electrical testing and certification services including EICR reports, PAT testing, and installation checks. Our NICEIC-certified engineers ensure compliance with BS 7671 standards for social housing, schools, and commercial premises.
Planned Maintenance
Tailored planned preventative maintenance programmes for heating, plumbing, and electrical systems. Contracts include scheduled inspections, servicing, and digital reporting to reduce breakdowns and extend asset lifespan for property managers.
Legionella Risk Management
Full compliance testing and control measures for legionella bacteria in water systems. Services include risk assessments, temperature monitoring, and remedial actions to meet ACOP L8 guidelines for landlords and housing providers.
Renewable Systems
Installation and maintenance of energy-efficient heating solutions including air source heat pumps, solar thermal systems, and smart controls. Our PAS 2035-compliant services support net-zero targets while reducing energy costs for residential and commercial clients.
People
David Kelly
Founder
Founded Village Heating in 1992 with a vision to transform property maintenance standards. Over 30 years of industry experience driving innovation in heating compliance and resident-focused service delivery.
Questions
What areas do you cover for emergency heating repairs?
We provide emergency services across London, the South East, and Midlands regions with rapid response times from strategically located service hubs.
Are your engineers Gas Safe registered?
All heating engineers hold current Gas Safe registration with additional certifications including NICEIC and CHAS accreditations.
Do you offer compliance certificates for landlords?
Yes, we provide Gas Safety Certificates (CP12), EICR reports, and Legionella risk assessments with instant digital delivery post-service.
What emergency response times can I expect?
90-minute average response times across Greater London with 24/7 availability for contracted clients and priority callouts.
How do you ensure service quality and accountability?
Through ISO-certified quality management systems, real-time job tracking, and mandatory engineer performance monitoring against SLAs.
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