Business Details
12 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Stoke on Trent
SDB Plumbing & Heating specialises in creating warmer properties for domestic and commercial clients across Staffordshire and Cheshire. Established in 2014 as a family-run business, we combine over 30 years of industry experience with Gas Safe Registered expertise to deliver tailored heating solutions. Our services include boiler installation, servicing and repair, smart thermostat integration, bathroom design, underfloor heating, and renewable energy systems. We prioritise transparency, offering fixed pricing with no hidden extras, and back our work with manufacturer guarantees.Our team of qualified engineers, including specialists in underfloor heating and electrical systems, ensures compliance with safety standards while maintaining a commitment to energy efficiency. With a focus on customer education and long-term support, we serve both homeowners and businesses, including landlords requiring gas safety certificates and legionella risk assessments. Our reputation for reliability and technical excellence has been built through consistent delivery of high-quality installations and responsive emergency services.
Services
Boiler Installation
Gas Safety Certificates
Smart Thermostats
Bathroom Renovations
Underfloor Heating
Plumbing Repairs
Renewable Energy Systems
Legionella Testing
Details
- Year established: 2014
Highlights and features
- Over 30 years' combined experience in plumbing and heating
- Gas Safe Registered engineers with No. 563340 accreditation
- Transparent fixed pricing with no hidden extras
- Manufacturer-backed 10-year guarantees on selected boilers
- Emergency boiler replacement service available
Associations and certifications
- Gas Safe Register
What people say
Professional service
Competitive pricing
Reliable engineers
Excellent communication
Prompt emergency response
Services
Boiler Installation
We install A-rated boilers that improve energy efficiency and reduce carbon footprints. Our Gas Safe engineers ensure safe, compliant installations with manufacturer-backed guarantees. Emergency boiler replacement services are available for urgent needs.
Gas Safety Certificates
Annual gas safety checks for landlords and businesses, conducted by certified Gas Safe engineers. We ensure compliance with legal requirements while maintaining appliance safety and efficiency.
Smart Thermostats
Installation of Hive, Nest, and Honeywell smart thermostats for remote temperature control. Our experts optimise system integration and demonstrate app functionality for maximum energy savings.
Bathroom Installation
Full bathroom design and installation service including plumbing, tiling, and electrical work. We create bespoke solutions tailored to space requirements and client preferences.
Underfloor Heating
Specialist underfloor heating installations for domestic and commercial properties. We design systems that provide even heat distribution and energy-efficient warmth.
People
Sam Ball
Director
Founded SDB in 2014 with plumbing expertise since 2007. Fully qualified in domestic and commercial systems, he ensures technical excellence and customer satisfaction across all projects.
Steve Harrower
Gas Engineer
40-year industry veteran specialising in gas systems and air conditioning. Combines extensive technical knowledge with practical experience to deliver reliable heating solutions.
Matt Smith
Underfloor Heating Specialist
Expert in bespoke underfloor heating systems with experience on high-end residential and commercial projects. Ensures optimal thermal performance and system integration.
Karen Ball
Operations Manager
Manages scheduling and client communications with meticulous attention to detail. Ensures timely service delivery and maintains customer relationships.
Dave Ball
Purchasing Manager
30-year procurement specialist securing premium components at competitive prices. Leverages industry knowledge to source optimal materials for every project.
Questions
Does a gas safety check include a boiler service?
No, gas safety checks and boiler services are separate. We recommend combining both for comprehensive maintenance and compliance.
How often should I service my boiler?
Annual servicing is recommended to maintain efficiency, safety, and manufacturer warranties for domestic boilers.
Do you offer emergency boiler repairs?
Yes, we provide emergency boiler replacement and repair services for urgent heating failures.
Can smart thermostats reduce energy bills?
Yes, smart thermostats can reduce heating bills by 10-25% through improved temperature control and scheduling.
Are your engineers qualified?
All our engineers are Gas Safe Registered with up-to-date qualifications and 30+ years' combined industry experience.
