Business Details
13 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Shrewsbury
Established in 2013 by George Whitfield, we are a family-run plumbing, heating, and cooling business serving Shrewsbury and surrounding areas. Our Gas Safe Registered engineers provide 24/7 emergency services with a 1-hour response time, backed by industry-leading guarantees including 12-year parts and labour for gas boiler installations. We hold Worcester Bosch Accredited Installer status and maintain a 4.7/5 Google rating from 202 reviews, demonstrating our commitment to quality workmanship and customer satisfaction. Our team of qualified electricians and heating engineers delivers comprehensive services including central heating installations, air conditioning systems, and landlord gas safety checks.With 90% of our work coming from returning customers, we prioritise professionalism, transparency, and maintaining spotless work environments. Our AXA-insured operations include 5 million pound public liability cover, and we offer 0% interest finance options through FCA-regulated partners. We provide reminder systems for annual safety checks and maintain strict compliance with Gas Safe regulations for both residential and commercial clients.
Services
Gas Boiler Installation
Oil Boiler Installation
Air Conditioning Installation
Boiler Servicing
Landlord Gas Safety Checks
Underfloor Heating
Water Softener Installation
Power Flushing
Bathroom Installation
Kitchen Plumbing
Details
- Year established: 2013
Highlights and features
- 24/7 emergency service with 1-hour response time
- 12-year parts and labour guarantee on gas boiler installations
- Gas Safe Registered with 5 million pound public liability cover
- 90% of work comes from returning customers
- Worcester Bosch Accredited Installer status
Associations and certifications
- Gas Safe Register
- Worcester Bosch Accredited Installer
- Which? Trusted Trader
What people say
Timely, polite engineers
Great customer service
Polite friendly installers
Fantastic service
Excellent company
Services
Gas Boiler Installation
We specialise in gas boiler installations with up to 12-year parts and labour guarantees. Our Worcester Bosch Accredited engineers install combi, regular, and system boilers with magnetic filters and building regulations compliance. All installations include gas safety certificates and system flushes, with optional smart thermostat integration for enhanced efficiency.
Emergency Plumbing
Our 24/7 emergency service provides rapid response within 1 hour for burst pipes, leaks, and heating failures. Engineers carry standard parts for immediate repairs and offer temporary solutions for non-stocked components, ensuring minimal disruption while maintaining strict safety protocols and workmanship standards.
Landlord Gas Safety Checks
We conduct annual gas safety inspections for rental properties, issuing Landlord Gas Safety Certificates. Our Gas Safe engineers check all gas appliances, provide maintenance reminders, and coordinate directly with tenants to ensure compliance with legal requirements and tenant safety standards.
Air Conditioning Installation
We install and service domestic and commercial air conditioning systems with 5-year guarantees. Our FGAS-qualified engineers fit Worcester Bosch Climate 3000i units, perform diagnostics, and ensure optimal system performance while maintaining clean working environments throughout installations.
Boiler Servicing
Our comprehensive boiler services include gas leak detection, flue analysis, and safety device checks. Each service provides a 12-month safety certificate and uses genuine manufacturer parts to maintain warranty validity, with engineers trained to service all boiler types including combi and floor-standing models.
People
George Whitfield
Owner
George established the business in 2013, bringing extensive industry experience. He oversees operations and customer service, ensuring all work meets exacting standards. His leadership maintains the company's 9.9/10 Checkatrade rating through commitment to quality and customer satisfaction.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency plumbing and heating services with a 1-hour response time across Shropshire.
What guarantees do you offer?
We provide up to 12-year parts and labour guarantees on gas boiler installations and 5-year warranties on air conditioning systems.
Are you Gas Safe registered?
Yes, we are fully Gas Safe Registered and qualified to work on natural gas, LPG, and oil systems.
Do you offer financing options?
Yes, we offer 0% interest finance through FCA-regulated partners for boiler and cylinder installations.
How can I book a service?
Contact us via phone at 01743 624123 or through our website's contact form for free advice and quotations.
Do you work on weekends?
Our services operate 24/7 including weekends and bank holidays for both emergency and scheduled work.
