Business Details
Emergency
services
Your Trusted Plumbing & Heating Partner in Southampton
Established as a family-run business, R Wilson Services has built its reputation on trust and expertise in Southampton, Fareham, Gosport, and surrounding areas. Our team of qualified professionals holds Gas Safe registration, energy efficiency certification, and Oftec registration for oil boilers, ensuring compliance with industry standards. We specialize in domestic gas and heating services, including boiler servicing, high-efficiency condensing boiler installations with 5-12-year warranties, powerflushing for heating system cleansing, and comprehensive plumbing repairs for leaks, taps, and radiator adjustments. Our dedicated bathroom installation division, led by Barry Thornton, delivers tailored solutions with over two decades of experience, emphasizing quality craftsmanship and customer satisfaction. Customer testimonials highlight our prompt, professional service, transparent pricing, and ability to address diverse heating and plumbing needs.We prioritize clear communication, guarantee all work, and maintain a commitment to safety and reliability. With a focus on sustainable practices and energy efficiency, we help clients reduce costs while extending the lifespan of their systems. Our team includes experienced engineers like Rob, Matt, Simon, and Josh, supported by office administrator Becky, ensuring seamless service from consultation to completion. Much of our business comes through word-of-mouth recommendations, reflecting the trust our community places in our work. Whether upgrading outdated boilers to SEDBUK A-rated condensing models or providing emergency repairs, we combine technical expertise with the personalized care that defines a family-owned operation. All services are backed by comprehensive guarantees and insurance coverage, including Landlord's Gas Safety Certification.
Services
Boiler Servicing
Condensing Boiler Installation
Powerflushing
Plumbing Repairs
Bathroom Installation
Highlights and features
- We operate with over 25 years of family-business expertise in domestic heating systems
- Our engineers hold Gas Safe, Oftec, and Worcester Accredited Installer certifications
- We offer 5-12-year warranties on all boiler installations as standard
- Our team handles both emergency repairs and planned upgrades with equal professionalism
- We maintain full transparency about pricing with clear, upfront quotes
Associations and certifications
- Gas Safe Register
- Oftec
- Worcester Accredited Installer
What people say
Prompt service
Transparent pricing
Professional engineers
Emergency solutions
Expert knowledge
Services
Boiler Servicing
Annual boiler servicing improves efficiency and longevity of heating systems. Our Gas Safe registered engineers service all boiler brands, checking for safety compliance and performance optimization. Regular maintenance reduces breakdown risks and maintains manufacturer warranties while ensuring optimal energy efficiency.
Condensing Boiler Installation
High-efficiency condensing boiler installations with 5-12-year warranties. We recommend SEDBUK A-rated Worcester Greenstar models that achieve over 90% efficiency, replacing outdated systems with 60-75% efficiency. Upgrades reduce energy costs and improve heating reliability for modern homes.
Powerflushing
High-velocity heating system cleansing removes sludge and scale buildup. Using Fernox equipment with Magnaclean filtration, we restore circulation efficiency, eliminate cold spots, and prevent premature boiler failure. Chemical treatment followed by inhibitor application protects systems long-term according to BS7593 standards.
Plumbing Repairs
Comprehensive plumbing repairs for leaks, taps, and system failures. Our engineers handle both scheduled and emergency jobs with guaranteed response times. Services include pipe repairs, radiator installations, and full system diagnostics to resolve heating and hot water issues efficiently.
Bathroom Installation
Complete bathroom installations combining functionality and aesthetics. Led by Barry Thornton's 20+ years' expertise, we deliver tailored solutions with guaranteed workmanship. Our family-run approach ensures tidy installations that respect clients' budgets while maintaining high standards of quality and safety.
People
Rob
Business Owner
Third-generation engineer with 25+ years' experience, managing operations since 2009. Focuses on customer satisfaction and team management while maintaining hands-on involvement in key projects.
Matt
Senior Gas Engineer
20-year veteran holding gas engineering qualifications. Specializes in complex boiler systems with extensive technical knowledge of various brands and models across residential applications.
Barry
Bathroom Installation Specialist
Bathroom expert with two decades of industry experience. Leads installation projects combining practicality and design aesthetics while maintaining strict quality control standards throughout the fitting process.
Becky
Office Administrator
Handles all administrative and accounting functions since 2019. Provides primary contact point for customer inquiries and coordinates scheduling for the engineering team efficiently.
Questions
What heating services do you offer?
We provide boiler servicing, condensing boiler installations, powerflushing, general plumbing repairs, and complete bathroom installations with emergency call-out availability.
Are you certified Gas Safe engineers?
Yes, we hold active Gas Safe registration along with Oftec accreditation for oil boiler systems, ensuring compliance with all current safety standards.
Do you offer financing options?
Yes, we provide 0% interest financing for Worcester Bosch boiler installations through partnered finance providers subject to credit approval.
How quickly do you respond to emergencies?
Our typical response time for emergency plumbing issues is within 2 hours, with same-day solutions available for urgent heating system failures.
What areas do you service?
We operate in Southampton, Fareham, Gosport, and surrounding Hampshire areas, providing both planned maintenance and emergency services across these locations.
How long are boiler warranties?
Our standard boiler installations include 5-12-year manufacturer warranties covering both parts and labour, with documentation provided for all installed systems.
