Business Details
14 Years
experience
Emergency
services
Expert Plumbing & Heating Services Hemel Hempstead
Established in 2012, Neptune Heating & Plumbing is a family-run business dedicated to delivering high-quality plumbing and heating solutions across Hertfordshire and Buckinghamshire. Our Gas Safe Registered engineers specialise in boiler installations, emergency repairs, gas safety inspections, and full bathroom renovations, combining technical expertise with a commitment to competitive pricing. With over 12 years of industry experience, we prioritise transparency, offering trade prices on materials and clear cost structures without hidden fees.Our 12-month workmanship guarantee and 5 million public liability insurance reflect our confidence in service excellence. Available for urgent call-outs 24/7, we serve residential and commercial clients in Hemel Hempstead, Watford, St Albans, and surrounding areas, ensuring minimal disruption through efficient project management and clean working practices.
Services
Boiler Installations
Emergency Repairs
Gas Safety Certificates
Bathroom Renovations
Central Heating Systems
Pipe Leak Repairs
Shower Installations
Radiator Replacements
Powerflushing
Landlord Services
Details
- Year established: 2012
Highlights and features
- Family-run business with 12+ years' local experience
- Gas Safe Registered engineers for all domestic gas work
- Transparent pricing with no hidden costs
- 24/7 emergency call-out service available
- 12-month workmanship guarantee on all installations
Associations and certifications
- Gas Safe Register 514249
- Public Liability 5m
What people say
Professional people
Excellent service
Competitive pricing
Quick response
Minimal disruption
Services
Boiler Installations
We supply and install A-rated combi, system, and condensing boilers with wireless thermostats and limescale reducers. Our Gas Safe engineers handle full system upgrades including pipework, radiators, and building regulation compliance. All installations include manufacturer warranties and central heating inhibitor treatments.
Emergency Repairs
Available 24/7 for urgent gas leaks, burst pipes, and heating failures. Our rapid response team carries essential parts for same-day fixes. Emergency diagnostics start at 90 + VAT with no hidden fees. Customers receive clear cost estimates before work commences.
Gas Safety Certificates
Full Gas Safe inspections covering appliance positioning, flue flow, pressure tests, and combustion checks. Failed installations receive immediate disconnection and repair recommendations. Landlords receive duplicate certificates for tenants and records. Annual servicing required to maintain boiler warranties.
Bathroom Renovations
Complete bathroom installations including wet rooms, shower trays, and accessible designs. Our services cover plumbing, tiling, and electrical upgrades. We coordinate tradespeople for full renovations while maintaining clean workspaces. Projects include 12-month guarantees on workmanship.
Powerflushing
High-pressure system cleaning removes sludge and limescale from radiators and boilers. The process takes 5-8 hours using professional machines and chemicals. Recommended annually to maintain efficiency and prevent breakdowns. Helps reduce energy bills by up to 25% through improved heat distribution.
Questions
What areas do you cover?
We serve Hemel Hempstead, Watford, St Albans, Leighton Buzzard, and surrounding areas in Hertfordshire and Buckinghamshire.
Are you Gas Safe registered?
Yes, our engineers are Gas Safe registered (No: 514249) for all domestic gas installations and repairs.
Do you offer emergency services?
Yes, we provide 24/7 emergency call-outs for urgent plumbing and heating issues with a response time of under 1 hour.
What payment methods do you accept?
We accept cash, BACS transfers, cheques, and online banking payments for completed plumbing and heating projects.
Do you guarantee your work?
All installations come with a 12-month workmanship guarantee, excluding manufacturer parts which carry separate warranties.
Can you service existing boilers?
Yes, we service all boiler types including Vokera, Worcester, Vaillant, and Baxi models to maintain efficiency and warranty validity.
