Business Details
28 Years
experience
Trusted Plumbing & Heating Solutions in London
Established in 1998, Platinum Plumbers is a family-run business serving London and North-West Kent. As Gas Safe registered professionals with over 19 years of experience, we specialise in heating systems, plumbing solutions, and bathroom installations. Our team holds NVQ or City & Guilds qualifications, ensuring compliance with industry standards while delivering transparent pricing and exceptional customer service. We prioritise long-term solutions over quick fixes, offering end-to-end services from design to maintenance.Our commitment to apprenticeships reflects our investment in both staff development and the local community. With full public liability insurance and a focus on minimising disruption during projects, we maintain a reputation for reliability through 24-hour responsiveness and adherence to safety regulations. Customer satisfaction remains paramount, evidenced by our positive feedback on Checkatrade and Which Trusted Trader platforms.
Services
Boiler installation
Bathroom fitting
Plumbing repairs
Gas safety checks
Power flushing
Radiator replacement
Leak detection
Water softeners
Saniflo installation
Thermostatic valves
Details
- Year established: 1998
Highlights and features
- We offer free, no-obligation quotations with transparent pricing
- Our Gas Safe registered plumbers hold NVQ or City & Guilds qualifications
- We provide full public liability insurance coverage
- Family-run business with 19+ years of local service experience
- Uniformed staff deliver exceptional customer service with no call-out charges
Associations and certifications
- Gas Safe Register
- Which? Trusted Traders
What people say
Professional and caring service
Prompt and efficient work
Excellent communication skills
High-quality workmanship
Courteous and tidy staff
Services
Boiler installation
We specialise in comprehensive boiler installations across London. Our Gas Safe registered engineers handle combi, gravity, vented, and unvented systems, offering expert advice on brand selection and extended warranties up to 10 years. With over 19 years' experience, we ensure optimal heating solutions tailored to property requirements while maintaining strict safety compliance.
Bathroom fitting
Our expert bathroom installations combine functionality with style. We manage complete projects including plumbing, electrics, tiling, and decoration, offering both traditional and modern designs. The process includes detailed planning consultations to ensure client satisfaction, with all work meeting building regulations and safety standards while minimising household disruption.
Plumbing repairs
We provide comprehensive plumbing repair services addressing leaks, blockages, and system failures. Our qualified engineers utilise advanced diagnostic techniques for issues including burst pipes, drainage problems, and appliance malfunctions. With 24-hour responsiveness during working hours, we prioritise permanent solutions while maintaining clear communication throughout the repair process.
Gas safety checks
We conduct thorough Gas Safety Checks and issue Landlords Gas Safety Certificates (CP12). Our inspections identify potential hazards, verify system efficiency, and ensure compliance with current regulations. This service includes detailed explanations of findings and recommendations for maintaining safe, efficient gas systems in residential and commercial properties.
Power flushing
Our power flushing service removes sludge and debris from central heating systems using specialist equipment. This process improves system efficiency, extends boiler lifespan, and enhances heat distribution. We combine mechanical cleaning with chemical treatments to restore optimal performance while providing detailed explanations of system condition and maintenance requirements.
People
Rob
Owner/Director
With over 19 years' experience in the plumbing industry, Rob leads our team of qualified engineers. He oversees all projects ensuring adherence to quality standards while maintaining direct client communication throughout the service process.
Justin
Supervisor
As senior supervisor, Justin manages complex installations and ensures compliance with safety regulations. He provides technical guidance to apprentices while maintaining direct communication with clients during extended projects.
Questions
Are you Gas Safe registered?
Yes, we are Gas Safe registered plumbers (registration number 199604) with qualified engineers maintaining current industry certifications.
Do you offer emergency services?
We prioritise urgent heating issues with prompt response during working hours, though we don't provide 24/7 emergency cover.
What areas do you cover?
We operate across London and North-West Kent, providing both domestic and commercial plumbing and heating services.
Can you help with landlord gas safety certificates?
Yes, we conduct annual gas safety inspections and issue CP12 certificates for landlords in compliance with regulations.
Do you provide guarantees?
We offer up to 10-year extended warranties on selected boiler installations and guarantee our workmanship on all completed projects.
Are your prices transparent?
We provide free, no-obligation quotations with clear pricing structures and no hidden call-out charges for all services.
