Business Details
31 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Suffolk
H2O Heating & Plumbing has been delivering high-quality plumbing and heating solutions across East Anglia for over three decades. Established in 1995, our reputation is built on reliability, technical expertise, and a commitment to customer satisfaction. Our team of directly employed, qualified engineers provides comprehensive services for both domestic and commercial clients, including boiler installations, bathroom design, renewable energy systems, and emergency repairs. Based in Thurston, Suffolk, we operate throughout Norfolk, Suffolk, Essex, and Cambridgeshire, serving locations from Cambridge to Colchester. Our engineers are local specialists who arrive in branded vehicles, wear uniforms with ID, and prioritise clear communication.Accredited by industry leaders like Mitsubishi and Grant, we combine traditional craftsmanship with modern renewable technologies. Our aftercare service ensures long-term client support, while our project experience spans schools, offices, and residential properties. Customer testimonials consistently highlight our exceptional workmanship, rapid response times, and adherence to safety standards. With office hours from 08:30 to 16:30 Monday to Friday, we maintain transparency through fixed pricing and no hidden fees. Our thirty-year track record demonstrates our ability to meet evolving industry demands while maintaining personal service standards.
Services
Commercial Heating
Domestic Plumbing
Bathroom Installation
Boiler Servicing
Air Source Heat Pumps
Details
- Year established: 1995
Highlights and features
- We have over 30 years of experience in East Anglian plumbing and heating
- Our engineers are directly employed, qualified, and locally based
- We offer comprehensive services from boiler installations to renewable energy systems
- Our aftercare service provides rapid response for emergency repairs
- Accredited by leading industry brands for quality assurance
Associations and certifications
- Mitsubishi
- Grant
What people say
Immaculate job
Excellent tradesman
Impressive service
High workmanship
Quick response times
Services
Commercial Heating
We design and install commercial heating systems for businesses, schools, and factories. Our engineers handle boiler installations, pipework upgrades, and plant room maintenance. Clients benefit from reliable systems that meet industry safety standards while maintaining energy efficiency.
Domestic Plumbing
Our domestic plumbing service covers repairs, installations, and emergency callouts. From burst pipes to complete bathroom renovations, we provide rapid response and long-term solutions. All work is carried out by qualified local engineers using modern techniques and materials.
Air Source Heat Pumps
We install and service air source heat pump systems from leading brands like Mitsubishi and Grant. These energy-efficient systems reduce fuel bills while maintaining home comfort. Our accredited engineers ensure optimal installation and ongoing system performance through regular maintenance.
Bathroom Installation
Our team delivers complete bathroom installations from initial design to final fitting. We handle wet rooms, modern bathrooms, and traditional styles with minimal disruption. Clients receive tailored solutions that combine functionality with aesthetic appeal across various property types.
Boiler Servicing
We provide comprehensive boiler servicing for both domestic and commercial systems. Regular maintenance ensures safety compliance, extends equipment lifespan, and maintains energy efficiency. Our engineers service oil, gas, and renewable heating systems with detailed post-service reports.
People
Roger Oakley
Manager
With over 30 years in the industry, Roger Oakley manages H2O Heating & Plumbing's operations across East Anglia. He oversees project delivery, quality control, and team development while maintaining direct client relationships.
Questions
What areas do you cover?
We operate throughout East Anglia including Suffolk, Norfolk, Essex, and Cambridgeshire, serving locations from Cambridge to Colchester.
Are your engineers qualified?
All our engineers are directly employed, qualified professionals with industry accreditations and local knowledge of the East Anglian region.
Do you offer emergency services?
Yes, our aftercare service provides rapid response for burst pipes, boiler breakdowns, and other heating emergencies during office hours.
What accreditations do you hold?
We are accredited installers for Mitsubishi and Grant, covering both traditional plumbing and renewable energy systems like air source heat pumps.
How long have you been in business?
We've been providing plumbing and heating services across East Anglia since 1995, with our current management team in place for 30 years.
What services do you offer?
We provide commercial and domestic plumbing, heating installations, bathroom design, boiler servicing, and renewable energy solutions including air source heat pumps.
