Business Details
13 Years
experience
Emergency
services
Expert Plumbing and Heating Services in Ely
Established in 2013, Ely Plumbing and Heating has been delivering high-quality plumbing and heating solutions across Ely and surrounding areas. Founded by Rob Lee and Keith Missin, both with decades of industry experience, we combine deep local knowledge with technical expertise to serve homeowners, landlords, and commercial clients. Our Gas Safe, OFTEC, and Solar Accredited status reflects our commitment to industry standards, while our City and Guilds, Logic, and NVQ qualifications ensure technical excellence.We prioritise rapid response times, guaranteed workmanship, and community involvement through sponsorships like the Littleport Rangers U16s football team. Our services span bathroom installations, boiler replacements, renewable technologies, and emergency leak repairs, supported by a network of trusted tradespeople for seamless project delivery. With a focus on energy efficiency and customer satisfaction, we provide tailored solutions for both traditional and modern properties.
Services
Bathroom Installations
Boiler Installation
Heating Systems
Renewable Technologies
Hot Water Systems
General Plumbing
Power Flushing
Gas Safety Checks
Underfloor Heating
Landlord Certificates
Details
- Year established: 2013
Highlights and features
- Established in 2013 with Gas Safe and OFTEC accredited engineers
- 40+ years combined experience from founders Rob Lee and Keith Missin
- Rapid response for emergency plumbing and heating repairs
- Community-focused with local sponsorships and apprenticeships
- Energy Efficiency Certified for renewable technology installations
Associations and certifications
- Gas Safe
- OFTEC
- Solar Accredited
- Energy Efficiency Certified
- City and Guilds
- Logic
- NVQ
What people say
Fantastic service
Professional
Highly recommend
Prompt response
Excellent workmanship
Services
Bathroom Installations
We offer complete bathroom design and installation services, from single fixture upgrades to full suite renovations. Our team manages plumbing, electrical work, tiling, and plastering, ensuring compliance with building regulations. Tailored solutions cater to modern or traditional styles, with options for labour-only or full supply-and-install projects across Ely and Cambridgeshire.
Boiler Installation
Gas Safe engineers install high-efficiency boilers from Worcester, Vaillant, Ideal, and Glowworm. Services include system upgrades, controls installation, and cost-effective recommendations. We prioritise repairs where viable but offer competitive pricing for replacements. All installations include safety checks and aftercare support for residential properties in Cambridgeshire.
Heating Systems
We design and install gas, oil, and electric heating systems with options like underfloor heating and thermostatic radiator valves. Power flushing services improve system efficiency by up to 40%. Our engineers also coordinate electrical work for seamless installations, ensuring energy-efficient solutions for homes and businesses in Ely and surrounding areas.
Renewable Technologies
Solar thermal panels and air source heat pumps reduce energy costs while providing hot water and heating. Our Solar Accredited installations integrate with existing systems, and heat pumps operate efficiently even at -15C. We also offer ground source heat pumps and rainwater harvesting systems for sustainable property solutions.
General Plumbing
From leaky taps to full pipework replacements, our qualified plumbers handle all general plumbing tasks. Emergency call-outs address burst pipes and urgent leaks, while routine work includes fixture upgrades and waste pipe installations. Services cover Ely and Cambridgeshire with guaranteed workmanship and quality materials.
People
Rob Lee
Co-Founder
With nearly three decades of plumbing experience, Rob co-founded Ely Plumbing and Heating in 2013. He oversees project management and client consultations, ensuring technical excellence and customer satisfaction across residential and commercial projects.
Keith Missin
Co-Founder
Keith brings over 40 years of plumbing and heating expertise to Ely Plumbing and Heating. As co-founder, he specialises in boiler systems and renewable technologies, maintaining Gas Safe accreditation while mentoring apprentices in the local community.
Questions
Are your engineers Gas Safe registered?
Yes, all our boiler and gas work is carried out by Gas Safe registered engineers with valid certifications.
Do you offer emergency plumbing services?
Yes, we provide a 24/7 call-out service for urgent leaks, burst pipes, and heating breakdowns in Ely and surrounding areas.
What areas do you cover?
We serve Ely, Cambridge, Newmarket, Littleport, and surrounding Cambridgeshire areas for all plumbing and heating needs.
Can you help with renewable energy installations?
Yes, we are Solar Accredited and install air source heat pumps, solar thermal systems, and other renewable technologies.
Do you provide guarantees for your work?
All installations come with guarantees covering both materials and labour for your complete peace of mind.
How quickly can you complete a boiler service?
Most boiler services take 1-2 hours, with engineers arriving at agreed times and completing paperwork before departure.
