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23 Years
experience
Emergency
services
Professional Gas & Boiler Services in Norwich
Established in 2003 by Tom Stone, TMS Gas Services has built a reputation for delivering professional gas and heating solutions across Norfolk and Norwich. Our Gas Safe registered engineers prioritise safety and compliance, offering boiler installations, servicing, and repairs using energy-efficient condensing boilers. We adhere to the latest building regulations, providing safety certificates and guaranteed workmanship. Our bespoke Boiler Cover Plans ensure year-round peace of mind, with 24/7 emergency call-outs and access to genuine parts.

We combine technical expertise with competitive pricing, focusing on reducing carbon footprints and fuel bills by up to 35%. Our tailored service extends beyond East Anglia, supported by direct communication channels for client convenience. With verified credentials and a commitment to transparency, we aim to be the region's trusted choice for gas safety and heating efficiency.
Services
Boiler Installation Boiler Servicing Gas Safety Inspections Boiler Repairs Boiler Cover Plans System Upgrades Radiator Repairs Energy Efficiency Advice Emergency Repairs Online Booking Service
Details
  • Year established: 2003
Highlights and features
  • We have over 20 years of experience in gas safety and boiler services.
  • Our team is Gas Safe registered for your safety and compliance.
  • We use energy-efficient condensing boilers to reduce your carbon footprint.
  • All installations meet the latest building regulations and come with a safety certificate.
  • Our Boiler Cover Plans offer peace of mind with discounts for multiple covers.
Associations and certifications
  • Gas Safe
Services
Boiler Installation
We install energy-efficient condensing boilers compliant with current building regulations. Our engineers ensure optimal system design to reduce fuel bills by up to 35% while providing safety certificates upon completion. All installations come with manufacturer warranties and guaranteed workmanship.
Gas Safety Inspections
Our Gas Safe registered team conducts thorough annual inspections of gas appliances. This essential service ensures compliance with safety standards, identifies potential issues early, and provides homeowners with a Declaration of Safety certificate for peace of mind.
Boiler Servicing
Regular servicing extends boiler lifespan and maintains efficiency. We perform comprehensive checks, clean components, and verify safe operation. Our service includes advice on energy savings and immediate access to genuine parts for any required repairs.
Boiler Cover Plans
Our tailored cover plans include annual servicing, unlimited 24/7 emergency call-outs, and parts replacement. With discounts for multiple covers and no excess fees, these plans ensure uninterrupted heating and hot water reliability throughout the year.
Emergency Repairs
Available 365 days a year, our emergency service addresses urgent boiler failures. Gas Safe engineers respond promptly to restore heating and hot water, prioritising safety and minimising downtime with access to over 30,000 genuine spare parts.
People
Tom Stone
Founder
Tom Stone established TMS Gas Services in 2003, bringing over two decades of experience in gas safety and heating solutions. He leads a team committed to quality, compliance, and customer satisfaction, ensuring all work meets Gas Safe standards and building regulations.
Questions
What areas do you cover?
We primarily serve Norfolk and Norwich, with services extending to East Anglia and further afield upon request.
Are your engineers Gas Safe registered?
Yes, all our engineers hold Gas Safe registration, ensuring compliance with UK safety standards for gas work.
Do you offer emergency boiler repairs?
We provide 24/7 emergency repair services 365 days a year to address urgent heating and hot water issues.
What's included in your Boiler Cover Plans?
Plans include annual servicing, unlimited call-outs, parts replacement, and manufacturer warranties with no excess fees.
How can I book a service?
Use our online booking system, contact us via phone at 01603 710500, or complete the contact form on our website.
Can you help reduce my energy bills?
Our energy-efficient condensing boilers and system optimisation services can reduce fuel bills by up to 35%.