Business Details
Emergency
services
Reliable Plumbing & Heating Solutions in Norwich
Established over 25 years ago, THP Plumbing & Heating has built a reputation as a trusted provider of plumbing and heating solutions across Norwich and the surrounding areas. Our team of Gas Safe registered engineers combines extensive industry experience with a commitment to delivering honest, transparent pricing and exceptional service. We specialise in general plumbing, boiler installations, and landlord services, including gas safety certificates and legionella risk assessments. As a Baxi Approved Installer, we offer manufacturer warranties of up to 10 years on new boiler systems, ensuring long-term reliability for our clients. Our family-run business prioritises clear communication, offering free site surveys and flexible arrangements to accommodate tenant or letting agent requirements.With accreditations from the Gas Safe Register, BPEC, and Eastern Landlords Association, we maintain the highest standards of technical expertise and professional conduct. Our dedication to quality is reflected in customer testimonials praising our prompt, thorough service and competitive rates. We operate from our registered office at 2 Magnay Road, Drayton, Norwich, and remain committed to upholding the trust placed in us by residential and commercial clients alike. Our Waste Carrier Registration (CBDU398946) and Gas Safe accreditation (36693) underscore our compliance with regulatory requirements. By focusing on reliability, technical excellence, and customer satisfaction, we continue to serve as a preferred partner for all domestic plumbing and heating needs.
Services
General Plumbing
Landlord Services
Boiler Repairs
Gas Safety Certificates
Power Flushing
Heating System Upgrades
Legionella Risk Assessments
Highlights and features
- 25 years of plumbing and heating expertise in Norwich
- Gas Safe registered and Baxi Approved Installer status
- Free, no-pressure site surveys for all services
- Direct communication with tenants or letting agents
- Transparent pricing with no hidden charges
Associations and certifications
- Gas Safe Register
- Baxi Approved Installer
- Eastern Landlords Association
- Bpec Certification
What people say
Friendly plumbers
Professional service
Great job
Highly recommended
Good price
Services
General Plumbing
We provide comprehensive plumbing solutions for residential properties, including pipe repairs, appliance installations, and bathroom renovations. Our Gas Safe engineers handle both emergency and scheduled work with equal attention to quality. All jobs include material cost transparency and workmanship guarantees.
Landlord Services
Specialist support for rental property owners includes gas safety certificates, boiler servicing, and legionella risk assessments. We coordinate directly with tenants and agents to minimise landlord involvement while ensuring regulatory compliance and property readiness.
Boiler Services
From routine servicing to complete system replacements, our Baxi Approved Installer status ensures manufacturer-backed warranties. We handle all major boiler brands with options for like-for-like replacements starting at 2,150, including annual servicing requirements.
Gas Safety Certificates
We issue Landlord Gas Safety Records following thorough appliance inspections. First certificate costs 65 with subsequent appliances at 25 each. Our engineers maintain current Gas Safe registrations to ensure legal compliance for rental properties.
Legionella Risk Assessments
Professional assessments identify potential legionella risks in domestic water systems. Starting at 65 per assessment, our reports include actionable recommendations to maintain safe water temperatures and prevent bacterial growth in residential properties.
Questions
What areas do you cover?
We serve Norwich and surrounding Norfolk areas including Drayton, with emergency callouts available across our service region.
Are your engineers qualified?
All our plumbers hold Gas Safe registration 36693 and Baxi Approved Installer status, with BPEC-certified training for domestic systems.
Do you offer emergency services?
Yes, we provide 24/7 emergency cover with first hour rates starting at £80 between 6pm-8am Mon-Sat and all day Sundays.
How much do boiler installations cost?
Boiler replacements start from £2,250, with like-for-like changes available from £2,150 subject to free survey assessment.
Can you work with landlords directly?
We liaise directly with tenants and letting agents to handle maintenance and compliance requirements on your behalf.
What accreditations do you hold?
We maintain Gas Safe Register membership, Baxi Approved Installer status, and Eastern Landlords Association affiliation for industry compliance.
