Business Details
15 Years
experience
Emergency
services
Emergency Plumbing Services in Norwich
Established in 2011, TSM Plumbing & Heating is a family-run business dedicated to delivering high-quality plumbing, heating, and drainage solutions across Norfolk. Our fully qualified engineers hold all relevant industry accreditations, ensuring every job meets rigorous standards of durability and precision. With a focus on reliability and customer satisfaction, we offer competitive pricing, 24/7 emergency services, and a no-quibble guarantee for repairs and installations. Our commitment to excellence has earned us a 99% recommendation rate and a 9.6/10 rating from 344 independent reviews.By maintaining strong local partnerships, we secure materials at cost-effective prices without compromising on quality. Backed by Norfolk Trading Standards' Trusted Trader Scheme membership since 2011, we prioritise transparency, prompt service, and long-term client relationships. Whether addressing urgent pipe bursts or planning routine maintenance, our team combines technical expertise with efficient problem-solving to minimise disruption to your home or business.
Services
Emergency Plumbing
Drain Unblocking
Pipe Repairs
Toilet Installation
Central Heating Servicing
Bathroom Refurbishments
Frozen Pipe Solutions
Washing Machine Installation
Water Tank Replacements
24/7 Emergency Callouts
Details
- Year established: 2011
Highlights and features
- We offer 24/7 emergency plumbing services in Norwich and Norfolk.
- Our engineers hold all relevant industry accreditations.
- We guarantee competitive pricing that beats national companies.
- 99% of customers recommend our services.
- Backed by Norfolk Trading Standards' Trusted Trader Scheme since 2011.
Associations and certifications
- Norfolk Trading Standards Norfolk Trusted Trader Scheme
What people say
Prompt response
Professional and polite
Reasonable pricing
Excellent service
Highly recommended
Services
Emergency Plumbing
Available 24/7 for burst pipes, leakages, and critical failures, our certified engineers resolve emergencies swiftly. Using fully equipped vehicles, we provide immediate fixes for residential and commercial properties. Our rapid response guarantees minimal property damage while ensuring long-term repair reliability.
Drain Unblocking
We clear kitchen, bathroom, and external drain blockages using advanced equipment. Treating clogged sinks, toilets, and sewer lines, our methods prevent recurring issues while maintaining pipe integrity. Emergency drain clearance is available outside standard working hours for urgent needs.
Frozen Pipe Solutions
Specialising in thawing frozen pipes and repairing frost-damaged systems, we prevent bursts through controlled defrosting techniques. Services include insulation upgrades and boiler checks to mitigate cold weather risks. Emergency assistance is prioritised during winter months for urgent pipe restoration.
Central Heating Servicing
We repair, install, and maintain heating systems including radiators, boilers, and thermostatic controls. Regular servicing extends equipment lifespan while optimising energy efficiency. Our engineers handle all components from pumps to zone valves for complete system reliability.
Bathroom Installation
Specialising in complete bathroom overhauls and individual fixture installations, we handle taps, showers, and sanitaryware. Services include pipework integration, leak testing, and compliance certification for new installations. Competitive pricing is available for both domestic and commercial projects.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide round-the-clock emergency plumbing assistance for burst pipes, leaks, and critical failures across Norwich and Norfolk.
Which areas do you cover?
We operate throughout Norwich, Norfolk, and surrounding districts including Great Yarmouth, Thetford, Diss, and Cromer.
Are you fully insured?
Yes, we carry comprehensive insurance coverage for faulty parts, labour, and public liability to protect our clients.
How quickly can you respond to emergencies?
We aim to attend emergency plumbing issues within 2 hours of your call, with engineers available round the clock.
Are your plumbers qualified?
All our engineers hold relevant industry certifications and are members of the Norfolk Trusted Trader Scheme since 2011.
