Business Details
15 Years
experience
Emergency
services
Trusted Heating, Plumbing & Electrical Services in Swansea
Since 2011, Warmserve Services has established itself as a trusted provider of heating, plumbing, and electrical solutions across South Wales. Our team of Gas Safe, OFTEC, and NICEIC registered professionals brings over a decade of combined experience to both domestic and commercial clients. We specialise in boiler installations, underfloor heating, emergency plumbing, and electrical services, supported by ISO 9001 accreditation for quality management.Our commitment to 24/7 emergency support and partnerships with housing associations and local authorities underscores our reliability. With a fleet of 30 vans and a focus on renewable energy solutions, we combine technical expertise with rapid response times to meet diverse customer needs.
Services
Boiler Installations
Underfloor Heating
Emergency Plumbing
Electrical Services
Leak Detection
Bathroom Installation
Air Conditioning
Plumbing Repairs
Boiler Cover Plans
Commercial HVAC
Details
- Year established: 2011
Highlights and features
- Available 24/7 for emergency call-outs
- Local business covering all of South Wales
- Registered with Gas Safe, OFTEC and HETAS
- All work guaranteed with ISO 9001 standards
- Proven track record with insurance providers
Associations and certifications
- Gas Safe
- OFTEC
- NICEIC
- ISO 9001
What people say
Fantastic service
Highly recommend
Excellent service
Great reliable service
A* receptionist
Services
Boiler Installations
We provide professional gas and oil boiler installations for domestic and commercial properties. Our Gas Safe registered engineers ensure efficient heating solutions with options for renewable energy integration. Customers benefit from up to a 12-year guarantee on selected Worcester Bosch models.
Emergency Plumbing
Our 24/7 emergency service addresses burst pipes, leaks, and urgent plumbing failures. With rapid response times across South Wales, we minimize property damage using advanced leak detection technology and experienced technicians.
Underfloor Heating
We install energy-efficient underfloor heating systems for new builds and renovations. This solution provides even heat distribution and compatibility with renewable energy sources, enhancing comfort while reducing energy bills.
Electrical Services
As NICEIC approved contractors, we handle installations, inspections, and repairs for residential and commercial properties. Services include EICRs, security lighting, and emergency electrical fault diagnostics with minimal disruption.
Leak Detection
Using thermal imaging and acoustic technology, we identify hidden leaks without property damage. Our BDMA-registered technicians provide non-invasive solutions for domestic and commercial properties, preventing structural damage and mold growth.
People
Ashley Carlisle
Director
Founded Warmserve in 2011 after completing a City & Guilds apprenticeship. Oversees all company operations with a focus on growth and service quality.
Mike Peters
General Manager
Brings extensive heating industry experience, previously managing his own heating company. Ensures quality control and customer satisfaction across all projects.
Mark Jenkins
Heating Supervisor
Joined in 2012, responsible for domestic quotes and supervising heating engineers. Provides technical expertise for boiler installations and maintenance.
Daniel Holborow
Electrical Supervisor
Manages electrical quotations and teams, leveraging prior experience from running his own electrical contracting business to ensure compliance and quality.
Ruby Nicholls
Office Manager
Handles insurance-related works and office operations, ensuring smooth administrative support for field teams and client communications.
Questions
What areas do you cover?
We serve all of South Wales including Swansea, Cardiff, Carmarthenshire, Pembrokeshire, and surrounding valleys.
Are you available outside regular business hours?
Yes, our emergency services operate 24 hours a day, 7 days a week for heating, plumbing, and electrical issues.
Do you charge call-out fees?
No call-out fees apply. We charge for time spent on-site with a minimum of £65 + VAT for the first hour.
What boiler guarantees do you offer?
Selected Worcester Bosch gas boilers come with up to a 12-year guarantee when installed by our certified engineers.
Can I finance boiler installations?
Yes, we offer 0% interest over 24 months or 7.9% APR over 10 years through Novuna Personal Finance, subject to status.
Are your engineers certified?
All engineers hold Gas Safe, OFTEC, NICEIC, or HETAS certifications with regular training to maintain industry standards.
