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22 Years
experience
Emergency
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Your Trusted Plumbing and Heating Experts in Bishops Stortford
Established in 2004, Smiths Plumbing and Heating has built a reputation for delivering high-quality plumbing and heating solutions to domestic and commercial clients across Bishops Stortford and surrounding areas. Our team of Gas Safe and OFTEC-certified engineers brings over 60 years of combined experience to every project, ensuring safe, efficient, and reliable service. We prioritise customer satisfaction through personalised support, transparent communication, and a commitment to industry best practices.

Our services include boiler maintenance, unvented hot water systems, gas safety certifications, and emergency repairs, all backed by warranties. As a locally owned business, we understand the unique needs of our community and strive to exceed expectations through technical expertise and dedicated service.
Services
Plumbing Installations Gas Boiler Services Oil Boiler Services LPG Boiler Services Power Flushing Unvented Hot Water Systems Gas Safety Certificates Legionella Risk Assessment Electrical Services Bathroom Installations
Details
  • Year established: 2004
Highlights and features
  • We have over 60 years combined engineering experience in plumbing and heating.
  • Our engineers are Gas Safe (163180) and OFTEC (C12685) registered.
  • We offer 24/7 emergency response for urgent plumbing and heating issues.
  • All work is covered by warranty for customer peace of mind.
  • We provide free, no-obligation quotations tailored to your needs.
Associations and certifications
  • Gas Safe Register
  • OFTEC
What people say
Quick response Professional and polite Excellent service Highly recommend Knowledgeable engineers
Services
Gas Boiler Services
We provide annual gas boiler inspections, cleaning, and efficiency checks to ensure safety and optimal performance. Our Gas Safe-registered engineers service natural gas and LPG boilers for domestic and commercial clients. Regular maintenance reduces breakdown risks and extends boiler lifespan, with reminders for repeat services.
Power Flushing
Our power flushing removes debris from heating systems, restoring efficiency and preventing future blockages. Certified engineers use specialist equipment to clean pipework and radiators, with magnetic filters installed for ongoing water quality. A two-year guarantee covers all completed work.
Gas Safety Certificates
We issue Gas Safety Certificates following annual inspections of boilers, fires, and cookers. Required for landlords, these checks ensure compliance with safety regulations. Our Gas Safe engineers provide documentation for residential and commercial properties.
Unvented Hot Water Systems
Our qualified engineers install and maintain unvented hot water cylinders, eliminating the need for loft tanks. These systems provide mains-pressure hot water for homes and businesses. We offer tailored advice to meet individual property requirements.
Legionella Risk Assessment
We conduct Legionella risk assessments for commercial properties, identifying hazards in water systems. Our certified engineers provide testing and mitigation strategies to ensure compliance with health and safety regulations.
People
Justin Smith
Owner
Justin has over 20 years of experience in plumbing and heating engineering. He leads Smiths Plumbing and Heating with a focus on quality and customer satisfaction. His expertise ensures all projects meet industry standards.
Andy
Lead Engineer
Andy is a Gas Safe-registered engineer known for prompt, efficient service. He specialises in boiler repairs and emergency response, consistently receiving praise for professionalism and technical skill.
Martin
Engineer
Martin delivers reliable plumbing solutions with attention to detail. He excels in system installations and maintenance, maintaining courteous interactions with clients during domestic and commercial visits.
Matt
Heating Specialist
Matt focuses on heating system upgrades and boiler installations. His thoughtful approach to problem-solving ensures efficient, long-lasting solutions for residential and business clients.
Helen
Office Manager
Helen coordinates appointments and customer inquiries with efficiency. Her organisational skills ensure smooth scheduling and timely reminders for annual boiler services.
Questions
What areas do you serve?
We primarily serve Bishops Stortford and surrounding areas in Hertfordshire, including domestic and commercial properties.
Are your engineers certified?
Yes, all engineers are Gas Safe (163180) and OFTEC (C12685) registered for plumbing and heating work.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for urgent plumbing and heating issues like leaks or boiler failures.
How often should boilers be serviced?
We recommend annual servicing for gas and oil boilers to ensure safety, efficiency, and longevity.
Can you provide gas safety certificates?
Yes, we issue Landlord Gas Safety Records after inspecting boilers, fires, and cookers annually as required by law.
What payment methods do you accept?
Payment details are discussed during booking, with options confirmed directly through our office team.